Data Clerk, LEAP

Goodwill of Colorado•Colorado Springs, CO

4d•Hybrid

About The Position

The Data Clerk, LEAP will work in a temporary position working within LEAP (Colorado Low-income Energy Assistance Program) to perform the data requirements for program operations for all applications. This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Requirements

A High School diploma or equivalent is preferred.
Minimum of two (2) years of clerical and administrative experience in an office environment.
Demonstrate proficiency in grammar, math skills, substantial computer use, and ability to accurately type 30 words per minute.
Must also conduct oneself in a professional manner and maintain a professional appearance that enhances the firm’s reputation.
Must provide excellent customer service to applicants, vendors and agencies, and all other stakeholders.
Maintain accurate records and be detailed oriented.
Overtime and weekend hours may be required.
As a role that handles very confidential information the incumbent may be disqualified if they have a criminal record for illegal drug use or sale, financial fraud, identity theft, physical abuse, crimes involving violence and/or theft.
Must reside in the State of Colorado.
Must have valid Colorado State driver license.
Must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.
Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Nice To Haves

It is preferred that the incumbent have the ability to drive for company business.

Responsibilities

Comprehend and have a working knowledge of applications received via the LEAP application form, digital, PEAK, and telephonic applications.
Attend all required training and continue to develop a thorough working knowledge of LEAP in order to support the program and other LEAP staff.
Complete data entry for all incoming applications into the LEAP master file on the state computer system daily and within the time frame allotted per LEAP Rule, two (2) days for potential emergency applications and ten (10) business days from the date of the application being received at the LEAP office where the Eligibility Specialists can determine eligibility of applications, determine approval or denial of applications for LEAP benefits.
Enter and extract data from files and the computer system as required.
Extract verification of data from the following data bases; Colorado Benefits Management System (CBMS), Family Support Registry (FSR), Colorado Department of Labor and Employment (DOLE), Colorado Department of Motor Vehicles (DMV), Systematic Alien Verification for Entitlements (SAVE), State of Colorado OIT Mainframe State Verification and Exchange System (SVES), Colorado Department of Human Services (CDHS), and automated utility portals as a preliminary step for the Eligibility Specialist.
Maintain applicant confidentiality.
Establish and maintain a positive and professional relationship with all customers, vendors, clients, other LEAP staff and Human Services agencies and other stakeholders presenting a positive image of the company.
Attend meetings with Goodwill of Colorado and the Colorado Department of Human Services that are deemed necessary.
Perform other duties as requested by the Data Entry LEAD, Operations Supervisor II and/or Operations Manager.