Data Center Technician
About The Position
The Data Center Technician provides working-level data center knowledge and is responsible for the operational integrity and regulatory compliance of data center electrical, mechanical, and fire life safety systems. The role maintains and follows processes that maximize customer uptime cost-effectively, identifies and repairs problems quickly, ensures contractor service quality, and meets internal customer demands. The technician operates, monitors, maintains, and responds to abnormal conditions in facility systems, including mechanical, electrical, fire life safety, and building monitoring and control systems. The role supports preventive and predictive maintenance, system expansions and upgrades, operational efficiency, and cost reduction. The position is onsite at a data center facility and requires rotating 12-hour shifts between days and nights every quarter. The posting also contains a conflicting statement describing the role as remote; the specific role description and shift schedule state that work is onsite.
Requirements
- Relevant high school diploma or equivalent.
- Relevant advanced qualification or equivalent work-related experience.
- Demonstrated experience in a similar role in a data center facilities environment.
- Demonstrated mechanical or electrical experience in critical facilities; preferred environments include data centers, hospitals, semiconductor facilities, or power plants.
- Knowledge of data center mechanical, electrical, and fire life safety systems, including electrical distribution, transformers, PLCs, generators, switchgear, UPS systems, STS, ATS, PDUs, chilled water systems, CRAC/CRAH units, and pre-action sprinkler systems.
- Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, related compliance issues, and building codes concerning fire life safety.
- Current knowledge of industrial safety practices, including lockout/tagout, arc-flash protection, OSHA requirements, and state regulations.
- Familiarity with data trending, tracking, and analysis, and ability to use PC-based integrated critical monitoring systems.
- Hands-on experience installing, maintaining, or troubleshooting large commercial and industrial systems, including chillers, cooling towers, heat exchangers, water treatment systems, VFDs, pumps, HVAC equipment, humidification systems, water heaters and filters, BMS and PLC controls, emergency standby diesel generators, fuel and oil systems, electrical generation and distribution, static UPS systems, and double-interlock pre-action systems.
- Excellent written and oral communication skills and ability to communicate effectively with customers and internal staff and work in a team environment.
- Ability to coordinate, supervise, and communicate with contractors performing maintenance or upgrades.
- Ability to learn quickly and address issues during normal working hours or after hours.
- Ability to work in a rigorous, process-driven team environment; logically analyze and solve problems; and effectively multitask across projects.
- Ability to operate hand and machine tools, electrical tools such as a multimeter or infrared camera, and a forklift.
- Comfort working in a high-stress, fast-paced environment with shifting priorities.
- Ability to work rotating shifts that may include nights, holidays, and some weekends.
- Critical-thinking and complex-problem-solving skills.
- OSHA-approved forklift certification or ability to obtain one after hire.
Nice To Haves
- CPR/First Aid certification, which can be gained during employment.
- NFPA 70E certification, which can be gained during employment.
- Experience in a data center, hospital, semiconductor facility, or power plant.
Responsibilities
- Develop approaches to minimize operational costs, improve efficiency, and implement new strategies.
- Operate, monitor, maintain, and respond to abnormal conditions in mechanical, electrical, fire life safety, and building monitoring and control systems.
- Test electromechanical assemblies and electronic voltmeters; read technical drawings and orders to determine work methods and sequences; inspect parts; and install, align, fit, or assemble components using hand or power tools.
- Analyze systems and operating conditions to support best practices, maximize operational efficiency, recommend technologies, and reduce costs.
- Provide feedback to relevant teams on the effectiveness of standards and processes.
- Coordinate with contractors and consultants to review quality assurance for system expansions, corrections, and upgrades.
- Work with relevant teams to track and complete preventive and predictive maintenance programs and determine maintenance requirements for facility systems.
- Manage systems to avoid unplanned customer-impacting events.
- Process hands-and-eyes requests such as tape rotation, equipment rack-and-stack, hardware inventory, device power cycles, and patch-cable installation or removal.
- Perform other duties as assigned and maintain regular, predictable attendance.
Benefits
- Annual bonus for regular full-time employees, dependent on individual and company performance.
- Paid time off.
- Medical insurance.
- Dental insurance.
- Vision benefits.
- Life and supplemental insurance.
- Short-term and long-term disability coverage.
- Flexible spending account.
- 401(k) retirement plan.
- Overtime pay in accordance with applicable local, state, and federal requirements.
- Monthly stipend for applicable personal mobile-device expenses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
