Data Center Technician

TEKsystems•Atlanta, GA
•$30 - $35•Onsite

About The Position

The Data Center Technician III supports a high-profile, large-scale data center environment in Northern Atlanta, Georgia. The role combines hands-on server troubleshooting, Level 2 break/fix work, deployments, and data center operations with professional, customer-focused support. The technician works directly with technical teams, leadership, and other stakeholders, providing white-glove service while supporting business-critical infrastructure. This is a long-term contract opportunity performed onsite in Atlanta, Georgia.

Requirements

  • Hands-on data center experience.
  • Strong server hardware troubleshooting and break/fix skills.
  • Ability to diagnose problems independently rather than only follow predefined repair instructions.
  • Rack-and-stack and server deployment experience.
  • Knowledge of copper and fiber cabling.
  • Experience troubleshooting server and network connectivity.
  • Strong communication and customer-service skills.
  • Previous experience providing white-glove technical support.
  • Comfort interacting directly with stakeholders, engineers, technical teams, and leadership.
  • Ability to explain technical issues clearly and professionally.
  • Strong attention to detail and ownership of issues through resolution.

Responsibilities

  • Independently troubleshoot servers and diagnose hardware failures.
  • Perform Level 2 break/fix repairs and root-cause troubleshooting.
  • Replace failed server components and perform hardware upgrades.
  • Update server firmware and assist with basic server configuration.
  • Rack, stack, cable, and prepare servers and switches for deployment.
  • Troubleshoot copper and fiber cabling, connectivity, and optics.
  • Partner with network administrators and engineering teams to resolve infrastructure issues.
  • Support server installations, deployments, and ongoing data center operations.
  • Provide white-glove technical support in a professional, customer-focused environment.
  • Communicate technical issues, troubleshooting progress, and resolutions clearly to stakeholders.
  • Maintain professionalism while supporting business-critical infrastructure.
  • Take ownership of issues through resolution in a fast-paced data center environment.

Benefits

  • Medical, dental, and vision coverage, if eligible.
  • Critical Illness, Accident, and Hospital coverage, if eligible.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
  • Voluntary life insurance and AD&D coverage for employees and dependents, if eligible.
  • Short- and long-term disability coverage, if eligible.
  • Health Spending Account (HSA), if eligible.
  • Transportation benefits, if eligible.
  • Employee Assistance Program, if eligible.
  • Time off or leave, which may include PTO, vacation, or sick leave, if eligible.
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