Data Center Technician

SpaceX•Bastrop, TX

12d

About The Position

Join SpaceX’s IT Infrastructure team as a Data Center Technician, helping build and maintain multiple data centers. The role deploys and maintains infrastructure supporting mission-critical systems, including servers, networks, HVAC, and power systems. The ideal candidate has experience with different hardware architectures and understands their respective strengths.

Requirements

High school diploma or equivalency certificate.
Professional experience working in a data center environment or with enterprise-grade IT hardware.
Willingness to respond to incidents after hours.
Willingness to work overtime and weekends as needed.
Willingness to participate in an after-hours on-call rotation.
Willingness to travel to other sites for surge support and systems familiarization.
Ability to lift up to 50 pounds.
Must meet the stated U.S. government export-control eligibility requirements or be eligible to obtain the required authorizations.

Nice To Haves

IT infrastructure certifications such as CompTIA Server+, CompTIA Network+, CCNA, or CDCMP.
Experience with data center infrastructure management (DCIM), including tools to monitor, measure, manage, or control data center utilization.
In-depth knowledge of data center environments, servers, and network equipment.
Extensive experience installing, monitoring, and maintaining data center equipment.
Strong Linux skills, including navigating directories and filesystems; manipulating files in the shell; configuring user permissions; installing packages and managing software; identifying and applying filesystem types; managing processes with Linux commands; basic troubleshooting and debugging; and Bash or other scripting.
Experience with power and data center cooling capacity planning.
Exceptional analytical and troubleshooting skills.
Experience working with multiple vendor hardware architectures.
Experience working with server management tools such as HPE iLO, Cisco CIMC, and Dell iDRAC.

Responsibilities

Monitor and resolve networking, compute, and rack power distribution infrastructure incidents across multiple data centers.
Manage the complete lifecycle of data center hardware, including selection, deployment, operation, maintenance, and decommissioning.
Physically rack and cable data center equipment.
Track and logically organize the physical storage of incoming data center equipment.
Perform quality assurance testing and resolve recurring issues.
Establish, schedule, and track preventative maintenance procedures.
Update documentation, including interconnect drawings, rack layouts, and operating procedures.
Monitor data center environmental conditions and power and cooling systems to ensure they are optimized for servers, switches, storage arrays, and other devices.
Maintain detailed quantitative performance and utilization data for reporting and analytics to identify continuous improvement opportunities.
Work with the supply chain team and vendors to evaluate, procure, and manage data center equipment inventory.