Data Center Technician
About The Position
This is a long-term, ongoing contract opportunity supporting the buildout and operation of a datacenter in Austin, Texas. The work is mostly break/fix troubleshooting, with occasional installation and deployment work as needed. The position requires hands-on datacenter operations troubleshooting beyond simply swapping parts. The role is Level 2 and works overnight from 6 PM to 6 AM on an alternating weekly schedule: one week Monday, Tuesday, Friday, Saturday, and Sunday; the next week Tuesday and Wednesday. The technician also assists with Level 1 responsibilities as needed and supports network administrators and other teams.
Requirements
- Solid datacenter technician break/fix troubleshooting experience, including actual datacenter operations troubleshooting beyond part swapping.
Responsibilities
- Troubleshoot a variety of servers and isolate the problems they are experiencing.
- Order replacement parts, install them in servers, and return defective parts to their vendors.
- Update server firmware to ensure the latest version is installed.
- Configure IP addresses and default login credentials on servers.
- Assist network administrators with server and switch issues, including replacing or rerouting cables, replacing optics, and replacing or upgrading server parts.
- Temporarily rack and stack servers or switches in cabinets and cable them so network administrators can log in remotely and configure the devices.
- Respond to network administrators' requests for assistance with servers or switches.
- Assist with Level 1 responsibilities as necessary.
- Perform installation and deployment work as needed.
Benefits
- Medical, dental, and vision coverage, subject to eligibility.
- Critical illness, accident, and hospital coverage, subject to eligibility.
- 401(k) retirement plan with pre-tax and Roth post-tax contributions available, subject to eligibility.
- Voluntary life and AD&D insurance for employees and dependents, subject to eligibility.
- Short- and long-term disability coverage, subject to eligibility.
- Health Spending Account (HSA), subject to eligibility.
- Transportation benefits, subject to eligibility.
- Employee Assistance Program, subject to eligibility.
- Time off or leave, including PTO, vacation, or sick leave, subject to eligibility.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
