Data Center Technician, 3PDC

Google•Phoenix, AZ

3d•$86,000 - $118,000

About The Position

Google’s Hardware Operations team monitors and maintains the physical infrastructure behind Google’s search technology. In this role, you will install, configure, test, troubleshoot, and maintain hardware such as servers and their components, as well as server software, including Google’s Linux cluster. The work may also involve configuring networks, routers, hubs, bridges, switches, and networking protocols. You may participate in or lead small project teams on larger installations and develop project contingency plans. The role involves manual movement and installation of racks and can be physically demanding. The AI and Infrastructure team delivers AI and infrastructure at scale, serving Googlers, Google Cloud customers, and Google users worldwide. Its work spans AI models, computing infrastructure, global networking, data center operations, systems research, and related technologies.

Requirements

Experience performing component-level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting at least one of the following: operating systems, computer/server hardware, or networking protocols.
Ability to lift and move 50 lb (23 kg) of equipment and exert oneself physically for extended periods, including frequent bending, kneeling, climbing, pushing, pulling, and lifting.
Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
Availability to travel to support business priorities as operationally required.

Nice To Haves

Bachelor’s degree or equivalent practical experience.
Completion of the online Google IT Support Professional Certificate program.
Two years of experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
Experience performing component-level repairs and troubleshooting on IT equipment, or experience in a similar role such as Systems Administration, Network Deployment Engineer, or Help Desk Technician.
Experience working in a data center or network operation center environment.
Ability to collaborate and partner with teams to overcome challenges and adapt to changes in a dynamic work environment.

Responsibilities

Deploy and operate new data center infrastructure across projects or functions.
Report issues and follow data center procedures to troubleshoot and diagnose straightforward equipment or infrastructure issues, using the resources needed to resolve them.
Maintain data security and integrity, and track media to check for standard data security issues, such as data that was not properly erased, in accordance with Google security standards.
Disassemble specific end-of-life equipment through part replacement or maintenance in a team setting.
Repair equipment, servers, machines, or infrastructure and perform preventative maintenance based on identified issues and defined solutions, with limited guidance.