Data Center Technician 1

HostPapa•Buffalo, NY

1d•Onsite

About The Position

At managed.com, the Data Center Technician supports daily data center operations through hands-on server hardware work, system installations, and configurations, helping ensure infrastructure runs smoothly and efficiently. This is a full-time, on-site role at the company’s data center in Buffalo, New York. The schedule is Sunday through Thursday, 9:00 AM to 5:00 PM. Managed.com is a remote-first, global team and an AI-first company, and employees are expected to find practical ways to use AI as part of their roles.

Requirements

At least 2 years of hands-on experience with computer hardware, including server builds and installations.
Confidence installing and configuring operating systems such as Windows Server, Ubuntu, CentOS, and Debian.
Familiarity with data center workflows, including racking equipment and managing cabling.
Comfort working with SuperMicro hardware and related components.
Strong onsite and remote troubleshooting skills.
Attention to detail and solid organizational habits.
Excellent verbal and written communication skills.

Responsibilities

Set up, configure, and deploy physical server hardware according to customer specifications.
Install and manage operating systems, including Windows Server, CentOS, Ubuntu, and Debian.
Complete technical service requests in person or through a ticketing system, emphasizing speed, accuracy, and documentation.
Maintain system inventory and configuration records.
Perform infrastructure tasks such as cable routing, component replacement, and diagnostic testing.
Keep the data center organized and clean and ensure it operates within established safety and procedural guidelines.
Collaborate with internal teams to support ongoing hardware and system needs.
Support other tasks or projects as assigned to meet team and business needs.