Data Center Technician
About The Position
The organization is seeking a Data Center Technician with 5+ years of experience supporting large-scale data center environments. The role covers server deployment, hardware diagnostics and troubleshooting, rack and stack operations, cabling, and infrastructure maintenance. The technician supports Windows environments, network operations, incident management, and hardware lifecycle management, and uses scripting to automate tasks and improve operational efficiency. The position emphasizes safety compliance, SLA adherence, technical documentation, and customer service in mission-critical environments. The technician installs, configures, and commissions server hardware according to deployment standards and operational procedures; diagnoses faults and replaces components; performs rack and stack work, cable management, labeling, grounding verification, and quality checks; and supports server decommissioning and hardware refreshes. The role also includes managing service tickets, maintaining documentation and knowledge base materials, and collaborating with network, infrastructure, and operations teams.
Requirements
- 5+ years of experience supporting large-scale data center environments.
- Experience with server installation, deployment, startup, shutdown, maintenance, and hardware configuration.
- Experience with hardware diagnostics, troubleshooting, fault isolation, and component replacement.
- Experience with rack and stack operations, cable management and labeling, and grounding and safety compliance.
- Experience supporting Windows operating systems and network infrastructure.
- Experience with incident management, escalation, ticket management systems, and SLA and KPI adherence.
- Scripting experience with PowerShell, Python, and Bash, including automation and system administration scripting.
- Ability to create technical documentation and contribute to knowledge bases.
- Strong verbal and written communication skills.
- Analytical thinking and problem-solving skills.
- Self-motivated, results-driven, accountable, and collaborative approach.
- Customer focus, leadership, and process improvement skills.
Nice To Haves
- CompTIA A+ certification.
- CompTIA Server+ certification.
- CCENT certification.
- CCNA certification.
- MCP certification.
- MCSE certification.
Responsibilities
- Install, configure, and commission server hardware in enterprise data center environments according to deployment standards and operational procedures.
- Perform hardware diagnostics and troubleshooting, isolate faults, and replace components to reduce downtime.
- Execute rack and stack activities, cable management and labeling, grounding verification, and post-deployment quality checks.
- Support server maintenance, decommissioning, hardware refresh projects, and asset lifecycle management.
- Use PowerShell, Python, and Bash scripting to automate routine administrative, reporting, and operational tasks.
- Manage service tickets and work toward SLA and KPI targets.
- Create and maintain technical documentation, runbooks, and knowledge base articles.
- Collaborate with network, infrastructure, and operations teams on data center initiatives and incident resolution.
- Support network infrastructure and network design implementation.
- Perform data center inventory management, change management, and quality assurance checks.
- Comply with safety training and operational procedures.
- Contribute to process improvement and provide customer-focused service.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
