Data Center Technician

Meta•Temple, TX

7d•$70,990 - $83,990

About The Position

As part of Meta’s Fleet Operations, Reliability and Central Engineering (FORCE) team, the IC2 Data Center Technician is an entry-level role for individuals beginning a career in technology or data center operations. The position focuses on learning foundational technical skills, following established procedures, and supporting the reliability of Meta’s global server fleet. Work is performed under close supervision, with tasks and tickets assigned and reviewed by a Manager or Team Lead. The technician performs routine hardware checks, basic troubleshooting, cabling tasks, inventory work, and physical support for equipment installation and maintenance. The role includes maintaining accurate work records, responding to assigned tickets, communicating with teammates, escalating issues when needed, and following safety and security protocols. The position requires the ability to work extended shifts and a variable schedule that may include weekends and holidays.

Requirements

High school diploma or GED.
Basic hands-on experience with computer or network hardware or cabling, whether personal, academic, or professional.
Willingness to learn Linux, basic networking concepts, and repair procedures.
Ability to follow detailed instructions and adhere to standard operating procedures.
Ability to work under close supervision, with tasks and tickets assigned and reviewed by a Manager or Team Lead.
Effective verbal and written communication skills.
Ability to safely lift, push, pull, and move at least 50 pounds (22 kg).
Ability to walk long distances and stand for extended periods throughout the day.
Ability to work in a data center with varying environmental conditions, including potentially elevated noise levels and/or temperatures, managed under Meta’s IDC EHS standards with appropriate controls.
Willingness to work extended shifts.
Flexibility to work a variable schedule, including weekends and holidays.

Nice To Haves

Coursework or certifications in IT, networking, computer science, or a related field, such as CompTIA A+, CompTIA Network+, or fiber/optical cabling.
Exposure to basic networking concepts such as IP addresses, DNS, switches, optics/transceivers, and structured cabling.
Experience in data center environments or IT support roles, including school, volunteer, or hobbyist experience.
Interest in developing server and network technical skills over time.
Curiosity and willingness to learn.

Responsibilities

Perform routine physical checks of server and network hardware, including cabling, and assist with basic troubleshooting.
Follow documented procedures (MOPs) to support server hardware replacements, network hardware reseats or swaps, and repairs.
Perform physical cabling tasks, including fiber and copper connections, optic (transceiver) reseats and swaps, and cable cleaning, as directed.
Assist with ticket resolution by gathering requested information and escalating issues as needed.
Participate in physical inspections of server and network hardware in data halls, including serial number and power verification, as directed.
Maintain accurate records of work performed, including updates to checklists and logs.
Respond promptly to assigned tickets to support server and network uptime and reliability.
Pull and manage inventory, including optics, cables, and server spares, according to established processes, and promptly update inventory systems.
Communicate clearly with team members and escalate issues outside the role’s scope or expertise.
Participate in training and development activities to build technical skills.
Adhere to safety and security protocols.
Physically assist with moving and racking server and network equipment for projects and operational needs.
Operate hand and power tools, such as drills, screwdrivers, safety cutters, and lifts, to support installation and maintenance tasks.