On-Site (Data Center) Technician

Nexcess•Lansing, MI

20h•Onsite

About The Position

Liquid Web is hiring an on-site Data Center Technician in Michigan to support infrastructure operations. The role involves hardware, networking, troubleshooting, customer support, and maintaining service uptime in a fast-paced data center environment. The position is permanent and full-time, with third shifts and weekend work. The listed pay is $21.

Requirements

At least 1 year of relevant experience.
Solid working knowledge of computer hardware.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Excellent diagnostic skills.
Demonstrated customer service acumen.
Solid working knowledge of various Linux distributions.
Experience installing, maintaining, and troubleshooting the LAMP stack.
Basic experience with Windows Server.
Basic networking knowledge.
Understanding of different RAID configurations.
Ability to set up and configure various operating systems.
Ability to appropriately set up and decommission hardware within data center constraints.

Responsibilities

Decommission hardware and destroy data on reclaimed devices.
Track inventory and maintain accurate records.
Test and troubleshoot hardware.
Audit data center infrastructure.
Monitor incoming tickets, chats, and alerts and provide an initial hands-on response.
Check IP status on RBLs and process as needed.
Assemble, troubleshoot, and configure servers, firewalls, switches, and related equipment.
Install operating systems and apply base configurations.
Communicate with customers by telephone, chat, and email to provide support.
Perform hardware firmware upgrades and learn new hardware platforms.
Rack servers, install cabling, and assist with other infrastructure needs.
Deploy complex, highly available infrastructure and services.