Data Center Technician III

Astreya•Denver, CO

About The Position

The Data Center Technician III installs hardware into racks, performs asset tagging and scanning, cabling, and data center maintenance, and documents processes and server installations. The role involves assignments requiring considerable judgment and initiative, making recommendations for solutions, working within guidelines, and taking ownership of results. The technician may mentor less experienced team members. The position is responsible for installing, moving, and decommissioning data center hardware and related infrastructure, including cabinets, shelves, power strips, rails, cables, cable management, servers, storage, and other devices. The technician confirms and labels devices, racks, and cables; uses a standard ticketing system to provide clear and timely customer communications; and works under the direction of the Site Operations Supervisor and/or Operations Manager while following standard operating procedures and program, safety, and security policies. Work must meet quality and quantity requirements. Other duties may be assigned. The stated salary range is $28.76–$45.40 per hour in base pay; placement within the range depends on documented, work-related considerations.

Requirements

Must be a US citizen with no dual citizenship.
Must have a US passport and Real ID.
High school diploma or GED and 5 to 8 years of related experience and/or training, or an equivalent combination of education and experience.
Ability to respond to any on-call request within one hour while on call.
Experience cabling power, copper, fiber, or other systems correctly according to ticket requirements and SOP standards.
Experience working with CAT5e and CAT6 copper cable and multimode and single-mode fiber.
Ability to adapt to changing priorities, conditions, and circumstances.
Strong organizational skills.
Working knowledge of computer hardware.
Understanding of networking components and infrastructures.
Knowledge of copper and fiber testers.
Strong troubleshooting skills.
Understanding of data center best practices, including basic fault tolerance, cable routing, and calculating power usage.
Experience with cable management and knowledge of running fiber and copper in a data center.
Knowledge of data center electrical, HVAC, and bandwidth infrastructures, as well as fiber and copper topologies.
Ability to operate material handling equipment such as server lifts and pallet jacks; forklift operation if certified.
Proficiency with standard desktop PC tools and applications, such as MS Office, MS Outlook, and web browsers.
Ability to learn new software.
Must provide own transportation to work locations.
Excellent verbal and written communication skills in English.
Ability to safely lift and move at least 50 pounds.
Ability to perform office-related tasks that may involve prolonged sitting or standing, move within an office environment, use a computer, and communicate effectively.
Some positions may require occasional repetitive movements of the wrists, hands, and/or fingers.
Ability to use considerable judgment and initiative and demonstrate good judgment when selecting methods and techniques to obtain solutions.
Ability to network with senior internal and external personnel in the area of expertise.

Nice To Haves

Certifications in data center technologies are desired.
Experience leading small teams.
Hands-on experience in data center infrastructures.
Working knowledge of networking components and infrastructures, including Wi-Fi.

Responsibilities

Install, move, and decommission data center hardware and infrastructure, including cabinets, shelves, power strips, rails, cables, cable management, servers, storage, and other devices.
Confirm and label devices, racks, and cables.
Use a standard ticketing system and provide clear, timely, and appropriate customer communications.
Follow Standard Operating Procedures and program, safety, and security policies under the direction of the Site Operations Supervisor and/or Operations Manager.
Meet quality and quantity requirements for assigned work.
Document processes and server installations.
Perform data center maintenance, asset tagging, scanning, and cabling.
Make recommendations for solutions and take ownership of results.
May mentor less experienced team members.
Perform other duties as required.