Data Center Technician III

Astreya • Reston, VA

1d • $29 - $45

About The Position

The Data Center Technician III installs hardware into racks, performs asset tagging and scanning, handles cabling and data center maintenance, and documents processes and server installations. The role involves assignments requiring considerable judgment and initiative, making recommendations for solutions, and taking ownership of results within established guidelines. The technician may also mentor less experienced team members.

This position is responsible for installing, moving, and decommissioning data center hardware and related infrastructure, including cabinets, shelves, power strips, rails, cables, servers, storage, and other devices. The technician confirms and labels devices, racks, and cables; works through a standard ticketing system; and provides clear, timely customer communications. Work is performed under the direction of the Site Operations Supervisor and/or Operations Manager, following applicable standard operating procedures and program, safety, and security policies while meeting quality and quantity requirements.

Requirements

• Must be a US citizen with no dual citizenship.
• Must have a US passport and Real ID.
• High school diploma or GED and 5 to 8 years of related experience and/or training, or an equivalent combination of education and experience.
• Ability to network with senior internal and external personnel in the area of expertise.
• Good judgment in selecting methods and techniques to obtain solutions.
• Excellent verbal and written communication skills in English.
• Ability to respond to any on-call request within one hour while on call.
• Experience cabling power, copper, fiber, and other systems according to ticket requirements and SOP standards.
• Experience working with CAT5e and CAT6 copper cable, and multi-mode and single-mode fiber.
• Ability to adapt to changing priorities, conditions, and circumstances.
• Strong organizational skills.
• Working knowledge of computer hardware.
• Understanding of networking components and infrastructures.
• Knowledge of copper and fiber testers.
• Excellent troubleshooting skills.
• Understanding of data center best practices, including basic fault tolerance, cable routing, and calculating power usage.
• Experience with cable management and knowledge of running fiber and copper in a data center.

Responsibilities

• Install, move, and decommission data center hardware, including cabinets, shelves, power strips, rails, fiber, copper and other cables, cable management, servers, storage, and other devices.
• Confirm and label devices, racks, and cables.
• Work in a standard ticketing system and provide clear, timely, and appropriate customer communications.
• Follow the direction of the Site Operations Supervisor and/or Operations Manager.
• Follow Standard Operating Procedures (SOPs), program policies, safety policies, and security policies, while meeting quality and quantity requirements.
• Make recommendations for solutions and take ownership of work results.
• Mentor less experienced team members as needed.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED