Data Center Technician III

Astreya • Reston, VA

1d • $29 - $45

About The Position

The Data Center Technician III installs, moves, and decommissions hardware in data centers, including cabinets, shelves, power strips, rails, cables, servers, storage, and other devices. The role includes asset tagging and scanning, labeling devices, racks, and cables, cable management, data center maintenance, and documenting processes and server installations. The technician uses a standard ticketing system and provides clear, timely customer communications while following applicable procedures, policies, and quality and quantity requirements.

This role involves assignments requiring considerable judgment and initiative, including recommending solutions and taking ownership of results within established guidelines. The technician may mentor less experienced team members and works under the direction of the Site Operations Supervisor and/or Operations Manager. Other duties may be assigned.

Requirements

• Must be a US citizen with no dual citizenship.
• Must have a US Passport and Real ID.
• High school diploma or GED and 5 to 8 years of related experience and/or training, or an equivalent combination of education and experience.
• Networks with senior internal and external personnel in the area of expertise.
• Demonstrates good judgment in selecting methods and techniques to obtain solutions.
• Excellent verbal and written communication skills in English.
• Ability to respond to any on-call request within one hour while on call.
• Experience cabling power, copper, fiber, and other systems according to ticket requirements and SOP standards.
• Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber.
• Ability to adapt to changing priorities, conditions, and circumstances.
• Strong organizational skills.
• Working knowledge of computer hardware.
• Understanding of networking components and infrastructures.
• Knowledge of copper and fiber testers.
• Excellent troubleshooting skills.
• Understanding of data center best practices, including basic fault tolerance, cable routing, and calculating power usage.
• Experience with cable management and knowledge of how to run fiber and copper in a data center.
• Knowledge of data center electrical, HVAC, and bandwidth infrastructures, as well as fiber and copper topologies.
• Ability to operate material handling equipment, including server lifts and pallet jacks; forklifts if certified.
• Proficiency with standard desktop PC tools and applications, including MS Office, MS Outlook, and web browsers.
• Ability to learn new software.
• Must provide own transportation to work locations.
• Able to safely lift and move at least 50 pounds.
• Ability to perform office-related tasks that may include prolonged sitting or standing, move from place to place within an office environment, use a computer, and communicate effectively.

Nice To Haves

• Certifications in data center technologies are desired.
• Experience leading small teams.
• Hands-on experience in data center infrastructures.
• Working knowledge of networking components and infrastructures, including Wi-Fi.

Responsibilities

• Install, move, and decommission data center hardware, including cabinets, shelves, power strips, rails, cables, servers, storage, and other devices.
• Confirm and label devices, racks, and cables.
• Perform asset tagging and scanning, cabling, cable management, data center maintenance, and documentation of processes and server installations.
• Use a standard ticketing system and provide clear, timely, and appropriate customer communications.
• Follow Standard Operating Procedures (SOPs), program policies, safety policies, and security policies while meeting quality and quantity requirements.
• Work under the direction of the Site Operations Supervisor and/or Operations Manager.
• Take ownership of results, exercise judgment and initiative, and make recommendations for solutions.
• May mentor less experienced team members.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED