Data Center Technician III

Google•Cedar Rapids, IA

6d•$105,000 - $145,000

About The Position

Google's Hardware Operations team monitors and maintains the physical infrastructure behind Google's technology. In this role, you will install, configure, test, troubleshoot, and maintain hardware, including servers and their components, as well as server software such as Google's Linux cluster. You will also configure more complex components such as networks, routers, hubs, bridges, switches, and networking protocols. You may participate in or lead small project teams on larger installations and develop project contingency plans. The work involves manual movement and installation of racks and can be physically demanding. The role is part of Google's AI and Infrastructure team, which delivers AI and infrastructure at scale for Google customers, Googlers, and Google users worldwide. The team supports innovations including AI models, global computing services, and platforms for developers. Individual pay is determined by job-related skills, experience, and relevant education or training. The listed US compensation is $105,000–$145,000, plus a 15% bonus target, equity, and benefits.

Requirements

Experience performing component-level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting operating systems, computer hardware, and server hardware.
Experience with networking protocols.
Ability to lift or move 50 lb (23 kg) of equipment and exert oneself physically over extended periods, including frequent bending, kneeling, climbing, pushing, pulling, and lifting.
Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
Availability to travel to support business priorities as operationally required.

Nice To Haves

Bachelor's degree or equivalent practical experience.
Four years of experience in maintenance and monitoring of server systems.
Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as Systems Administration, Network Deployment Engineer, or Help Desk Technician.
Experience working in a data center or network operation center environment.
Experience with Linux operating systems.
Experience in project management and leadership, and collaborating and partnering with teams.

Responsibilities

Deploy and operate new data center infrastructure across teams.
Report issues, follow data center procedures, troubleshoot and diagnose somewhat complex equipment or infrastructure issues, and apply resources to resolve them.
Maintain data security and integrity, track various forms of media, and handle non-standard data security issues in accordance with Google security standards.
Disassemble specific end-of-life equipment through part replacement or maintenance within one or more teams.
Independently repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple possible solutions.
Install, configure, test, troubleshoot, and maintain hardware and server software.
Configure networks, routers, hubs, bridges, switches, and networking protocols.
Participate in or lead small project teams on larger installations and develop project contingency plans.