Data Center Technician III

Astreya • Reston, VA

3d

About The Position

The Data Center Technician III installs, moves, and decommissions data center hardware; performs asset tagging and scanning, cabling, and data center maintenance; and documents processes and server installations. The position handles assignments requiring considerable judgment and initiative, makes recommendations for solutions, works within established guidelines, and takes ownership of results. The technician may mentor less experienced team members.

The role works under the direction of a Site Operations Supervisor and/or Operations Manager, follows standard operating procedures and program, safety, and security policies, and meets quality and quantity requirements. It also uses a standard ticketing system to provide clear, timely, and appropriate customer communications. Other duties may be assigned.

Requirements

• Must be a U.S. citizen with no dual citizenship.
• Must have a U.S. passport and Real ID.
• High school diploma or GED and 5 to 8 years of related experience and/or training, or an equivalent combination of education and experience.
• Networks with senior internal and external personnel in the candidate’s area of expertise.
• Demonstrates good judgment in selecting methods and techniques to obtain solutions.
• Excellent verbal and written communication skills in English.
• Ability to respond to any on-call request within one hour while on call.
• Experience cabling power, copper, fiber, and other systems according to ticket requirements and SOP standards.
• Experience working with CAT5e and CAT6 copper cable and multimode and single-mode fiber.
• Ability to adapt to changing priorities, conditions, and circumstances.
• Strong organizational skills.
• Working knowledge of computer hardware.
• Understanding of networking components and infrastructures.
• Knowledge of copper and fiber testers.
• Excellent troubleshooting skills.
• Understanding of data center best practices, including basic fault tolerance, cable routing, and calculating power usage.
• Experience with cable management and knowledge of how to run fiber and copper in a data center.

Responsibilities

• Install, move, and decommission hardware, including cabinets, shelves, power strips, rails, fiber, copper and other cables, cable-management components, servers, storage, and other devices in the data center.
• Confirm and label devices, racks, and cables.
• Use the standard ticketing system and provide clear, timely, and appropriate customer communications.
• Follow the direction of the Site Operations Supervisor and/or Operations Manager and comply with standard operating procedures, program policies, safety policies, and security policies.
• Meet quality and quantity requirements for assigned work.
• Make recommendations for solutions and take ownership of results.
• Mentor less experienced team members when needed.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED