Data Center Technician II

Astreya • Denver, CO

3d • $19 - $30

About The Position

The Data Center Technician II assists with installing hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes, and server installations. The role involves moderately difficult assignments requiring judgment to resolve issues, some instruction on new assignments, and infrequent checks on daily work. The technician works under the direction of a Site Operations Supervisor and/or Operations Manager and follows applicable standard operating procedures and program, safety, and security policies.

Requirements

• Must be a U.S. citizen and must not hold dual citizenship.
• Must have a valid U.S. passport or passport card and a Real ID.
• High school diploma or GED and 2 to 5 years of related experience and/or training, or an equivalent combination of education and experience.
• Excellent verbal and written communication skills in English.
• Ability to respond to any on-call request within one hour while on call.
• Ability to use ticket management systems effectively.
• Ability to cable systems correctly according to ticket requirements and SOP standards, including power, copper, fiber, and other cabling.
• Experience working with CAT5e and CAT6 copper cable and multimode and single-mode fiber.
• Ability to adapt to changing priorities, conditions, and circumstances.
• Strong organizational skills.
• Working knowledge of computer hardware.
• Understanding of networking components and infrastructures.
• Knowledge of copper and fiber testers.
• Excellent troubleshooting skills.
• Understanding of data center best practices, including basic fault tolerance, cable routing, and calculating power usage.
• Experience with cable management and knowledge of running fiber and copper in a data center.
• Knowledge of data center infrastructure fiber and copper topologies.
• Ability to operate material-handling equipment such as server lifts and pallet jacks; forklift operation if certified.
• Proficiency with standard desktop PC tools and applications such as MS Office, MS Outlook, and web browsers.
• Ability to learn new software.
• Must provide own transportation to work locations.
• Ability to physically assist with moving and racking equipment and safely lift and move at least 50 pounds.
• Ability to perform office-related tasks, which may include prolonged sitting or standing, move around within an office environment, use a computer, and communicate effectively.

Nice To Haves

• Certifications in data center technologies are desired.
• Hands-on experience in data center infrastructures.
• Working knowledge of networking components and infrastructures, including Wi-Fi.

Responsibilities

• Install, move, and decommission data center hardware, including cabinets, shelves, power strips, rails, fiber, copper and other cables, cable-management components, servers, storage, and other devices.
• Confirm and label devices, racks, and cables.
• Use a standard ticketing system and provide clear, timely, and appropriate customer communications.
• Follow the direction of the Site Operations Supervisor and/or Operations Manager, applicable SOPs, program policies, safety policies, and security policies, while meeting quality and quantity requirements.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED