Data Center Technician II

Astreya • Denver, CO

1d

About The Position

The Data Center Technician II assists with hardware installation in racks, asset tagging and scanning, cabling, data center maintenance, and documenting processes and server installations. The role handles moderately difficult assignments that require judgment in resolving issues, with some instruction on new assignments and infrequent checks on daily work.

The technician participates in installing, moving, and decommissioning data center hardware and related infrastructure, and confirms and labels devices, racks, and cables. The role uses a standard ticketing system to provide clear and timely customer communications, and works under the direction of the Site Operations Supervisor and/or Operations Manager while following standard operating procedures and program, safety, and security policies. Work must meet applicable quality and quantity requirements; other duties may be assigned.

The position requires U.S. citizenship without dual citizenship, a valid U.S. passport or passport card, and a Real ID. The technician must be able to respond to an on-call request within one hour while on call, provide their own transportation to work locations, and safely lift and move at least 50 pounds. Salary range is $19.22–$30.35 per hour in base pay; placement within the range depends on documented work-related considerations.

Requirements

• Must be a U.S. citizen and must not have dual citizenship.
• Must have a valid U.S. passport or passport card and a Real ID.
• High school diploma or GED and 2 to 5 years of related experience and/or training, or an equivalent combination of education and experience.
• Excellent verbal and written communication skills in English.
• Ability to respond to any on-call request within one hour while on call.
• Ability to effectively use ticket management systems.
• Ability to cable systems correctly according to ticket requirements and SOP standards, including power, copper, fiber, and other cabling.
• Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber.
• Ability to adapt to changing priorities, conditions, and circumstances.
• Strong organizational skills.
• Working knowledge of computer hardware.
• Understanding of networking components and infrastructures.
• Knowledge of copper and fiber testers.
• Excellent troubleshooting skills.
• Understanding of data center best practices, including basic fault tolerance, cable routing, and calculating power usage.
• Experience with cable management and knowledge of running fiber and copper in a data center.
• Knowledge of data center infrastructure fiber and copper topologies.
• Ability to operate material handling equipment, including server lifts and pallet jacks; forklift operation if certified.
• Proficiency with standard desktop PC tools and applications, such as MS Office, MS Outlook, and web browsers.
• Ability to learn new software.
• Must provide own transportation to work locations.
• Ability to safely lift and move at least 50 pounds.
• Ability to perform office-related tasks that may involve prolonged sitting or standing, move within an office environment, use a computer, and communicate effectively.
• Some positions may require occasional repetitive movements of the wrists, hands, and/or fingers.

Nice To Haves

• Certifications in data center technologies are desired.
• Hands-on experience in data center infrastructures.
• Working knowledge of networking components and infrastructures, including Wi-Fi.

Responsibilities

• Participate in installing, moving, and decommissioning data center hardware, including cabinets, shelves, power strips, rails, cables, cable management, servers, storage, and other devices.
• Confirm and label devices, racks, and cables.
• Use a standard ticketing system and provide clear, timely, and appropriate customer communications.
• Follow standard operating procedures and program, safety, and security policies under the direction of the Site Operations Supervisor and/or Operations Manager.
• Meet quality and quantity requirements for assigned work.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED