Data Center Technician II

Ericsson • Plano, TX

6d • Remote

About The Position

Ericsson is seeking a Data Center Services Technician to support installation, operation, and maintenance of infrastructure in hyperscale and enterprise data center environments. The role is primarily located in Dallas, Texas, and is open to a remote option within Texas. Technicians with experience in data center operations, telecommunications, structured cabling, or IT infrastructure will independently perform standard deployment and operational tasks while following safety requirements and Ericsson and customer standards.

The work includes rack-and-stack activities, structured cabling installation, equipment provisioning, testing, operational support, documentation, and escalation of issues. The position is physically active and requires the ability to lift and move equipment up to 50 pounds, work on ladders or elevated platforms, and travel 50%–100% of the time.

Requirements

• High school diploma, technical certification, vocational training, or equivalent experience.
• At least 1 year of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
• Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
• Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
• Experience performing rack-and-stack, cabling, testing, and equipment installation activities with minimal supervision.
• Strong attention to detail, organizational skills, and commitment to quality and safety.
• Ability to collaborate with technicians, project teams, vendors, and customers while managing assigned work independently.
• Comfort working in a physically active environment that may involve lifting, standing, working at heights, and moving equipment.
• Ability to work on ladders or elevated work platforms and comply with applicable safety requirements and certifications.
• Ability to lift and move equipment up to 50 pounds.
• Willingness and ability to travel 50%–100% of the time.

Responsibilities

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
• Install, route, terminate, and dress copper and fiber cabling, ensuring appropriate labeling, cable management, and quality standards.
• Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify power and management connectivity.
• Perform equipment provisioning, hardware component installation, and out-of-band (OOB) management connections.
• Perform basic testing and validation, including continuity testing, fiber verification, and standard equipment turn-up procedures.
• Perform moves, adds, changes, and disconnects (MACD activities), along with standard field-replaceable unit (FRU) replacements, following approved procedures.
• Maintain accurate installation records, test results, inventory updates, and as-built documentation.
• Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Benefits

• Competitive compensation package.
• Opportunity for an annual bonus through the Short-Term Variable Compensation Plan, subject to eligibility and performance rules.
• Choice of three medical plan options and a dental plan option, with company credits toward premiums for employees and eligible covered dependents.
• 401(k) plan with an automatic 3% company contribution and matching contributions of up to 4% when the employee contributes at least 5% of eligible pay.
• Company credits toward basic life insurance, accidental death and dismemberment coverage, and short- and long-term disability coverage.
• Option to participate in Ericsson’s Stock Purchase Plan.
• Minimum of 15 days of accrued vacation for new employees, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually; paid time off is prorated based on start date.
• Up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Financial wellness programs, educational assistance, matching gifts, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED