Data Center Technician II

Ericsson•Dayton, OH

About The Position

Ericsson is seeking a Data Center Services Technician to support installation, operation, and maintenance of infrastructure in hyperscale and enterprise data center environments. The role is suited to technicians with experience in data center operations, telecommunications, structured cabling, or IT infrastructure who can independently perform standard deployment and operational tasks. Work includes rack-and-stack activities, structured cabling installations, equipment provisioning, testing, and operational support in accordance with safety requirements and Ericsson and customer standards. The job is based in New Albany, Ohio. Ericsson does not sponsor U.S. work authorization or hire candidates working on F-1 CPT or EAD for this position. The position is listed under Field Services, with the primary country and city listed as United States, Ohio Remote.

Requirements

  • High school diploma, technical certification, vocational training, or equivalent experience.
  • At least 1 year of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
  • Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
  • Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
  • Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
  • Experience performing rack-and-stack, cabling, testing, and equipment installation activities with minimal supervision.
  • Strong attention to detail, organizational skills, and commitment to quality and safety.
  • Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.
  • Comfort working in a physically active environment that may involve lifting, standing, working at heights, and moving equipment.
  • Ability to work on ladders or elevated work platforms and comply with applicable safety requirements and certifications.
  • Ability to lift and move equipment up to 50 lbs.

Responsibilities

  • Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
  • Install, route, terminate, and dress copper and fiber cabling, ensuring proper labeling, cable management, and quality standards.
  • Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify power and management connectivity.
  • Perform equipment provisioning, hardware component installation, and out-of-band (OOB) management connections.
  • Perform basic testing and validation, including continuity testing, fiber verification, and standard equipment turn-up procedures.
  • Perform moves, adds, changes, disconnects (MACD activities), and standard field-replaceable unit (FRU) replacements according to approved procedures.
  • Maintain accurate installation records, test results, inventory updates, and as-built documentation.
  • Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Benefits

  • Annual bonus opportunity through the Short-Term Variable Compensation Plan, subject to eligibility and performance rules.
  • Choice of three medical plan options and a dental plan option, with company credits toward the cost of medical and dental premiums for employees and eligible covered dependents.
  • 401(k) plan with an automatic 3% company contribution and matching contributions of up to 4% when the employee contributes at least 5% of eligible pay.
  • Basic life insurance and accidental death and dismemberment coverage, plus short-term and long-term disability coverage.
  • Option to participate in the Ericsson Stock Purchase Plan.
  • Minimum 15 days of accrued vacation for new employees, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually; paid time off is prorated based on start date.
  • Up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
  • Financial wellness programs.
  • Educational assistance.
  • Matching gifts.
  • Recognition programs.
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