Data Center Technician II

Google•Saint George, SC

2d•$86,000 - $118,000

About The Position

The Hardware Operations team monitors and maintains the physical infrastructure behind Google’s services. In this role, you will install, configure, test, troubleshoot, and maintain hardware such as servers and their components, as well as server software and more complex components including networks, routers, hubs, bridges, switches, and networking protocols. You may participate in or lead small project teams on larger installations and develop project contingency plans. The work involves manual movement and installation of racks and can be physically demanding. The AI and Infrastructure team delivers AI and infrastructure capabilities at scale, supporting Googlers, Google Cloud customers, and Google users worldwide. Its work spans AI models, computing, global networking, data center operations, and related platforms.

Requirements

Experience performing component-level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting at least one of the following: operating systems, computer/server hardware, or networking protocols.
Ability to lift or move 50 lb (23 kg) of equipment and exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing, pulling, and lifting.
Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
Must be available to travel as operationally required to support business priorities.

Nice To Haves

Bachelor’s degree or equivalent practical experience.
Completion of the online Google IT Support Professional Certificate program.
Two years of experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as Systems Administration, Network Deployment Engineer, or Help Desk Technician.
Experience working in a data center or network operations center environment.
Ability to collaborate and partner with teams to overcome issues and adapt to changes in a dynamic work environment.

Responsibilities

Deploy and operate new data center infrastructure across projects or functions.
Report issues and follow data center procedures to troubleshoot and diagnose straightforward equipment or infrastructure issues, using resources needed to resolve them.
Maintain the security and integrity of data, tracking media for standard data security issues and handling it in accordance with Google security standards.
Disassemble specific end-of-life equipment through part replacement or maintenance as part of a team.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues and defined solutions, with limited guidance.
Install, configure, test, troubleshoot, and maintain hardware and server software.
Configure complex components such as networks, routers, hubs, bridges, switches, and networking protocols.
Participate in or lead small project teams on larger installations and develop project contingency plans.