Data Center Technician II

InfraServices•Amherst, NH

About The Position

The Data Center Technician II independently performs advanced installation and deployment work for data center infrastructure projects in colocation, enterprise, regional, and hyperscale environments. The role focuses on full-row installations, interpreting engineered drawings, and owning installation quality and QA processes. The technician serves as an on-site technical resource, guides less experienced technicians, and supports new-build, expansion, and MACD projects. The position requires regular travel to job sites, including travel that may involve overnight stays.

Requirements

  • High school diploma, GED, or related trade school education.
  • Two to five years of experience in data center installation, structured cabling, or telecommunications deployment.
  • Experience performing full-row installations and installation QA/QC activities.
  • Must have or obtain and maintain an OSHA 10 Construction Training Card.
  • Must have or obtain and maintain First Aid and CPR Certification.
  • Computer and Microsoft Office proficiency.
  • Strong understanding of structured cabling systems and installation standards.
  • Proficiency with copper and fiber-optic infrastructure, including MPO, LC, single-mode/multimode fiber, and Cat6/6A systems.
  • Ability to interpret engineered drawings, floor plans, and installation documentation.
  • Strong knowledge of cable management, grounding and bonding, bend radius, and labeling standards.
  • Experience with fiber cleaning, inspection, and continuity testing.
  • Reliability, punctuality, and commitment to safe, efficient, high-quality work.
  • Strong organizational and problem-solving skills.
  • Ability to work independently with minimal supervision.
  • Strong communication and teamwork abilities.
  • Attention to detail and accountability for installation quality.
  • Ability to mentor less experienced technicians and support team development.
  • Ability to prioritize work in fast-paced deployment schedules.
  • Must pass pre-employment background and drug screening.
  • Must have a valid driver's license and a driving record that meets Company requirements.
  • Ability to lift and carry up to 50 pounds regularly.
  • Ability to stand, bend, climb, and work overhead for extended periods.
  • Ability to safely use ladders, lifts, and power tools.
  • Ability to work in active construction and live data center environments.
  • Ability to wear required personal protective equipment.
  • Ability to work long and unpredictable hours and flexible schedules, including nights and weekends as required.
  • Ability to travel regionally and nationally up to 75% of the time.

Nice To Haves

  • Experience in colocation or hyperscale environments.
  • Familiarity with switches, network equipment, and optical transport systems.
  • Exposure to busway, RPPs, PDUs, and rPDUs.

Responsibilities

  • Independently install and align server cabinets, network racks, ladder rack, containment systems, and supporting infrastructure according to engineered drawings and floor plans.
  • Perform full-row installations and validate layouts using field measurements and project documentation.
  • Install overhead ladder rack, basket tray, conveyance systems, and fiber trough infrastructure.
  • Pull, route, terminate, and dress copper, coax, and fiber-optic cabling according to customer and industry standards.
  • Install patch panels, splice trays, enclosures, rPDUs, tap boxes, cable whips, FAP panels, and DC loop systems.
  • Rack and secure servers, switches, storage arrays, optical transport equipment, and related hardware.
  • Perform fiber cleaning, inspection, continuity testing, and basic troubleshooting.
  • Own QA/QC processes, including punch lists, installation verification, and closeout activities.
  • Interpret engineered drawings, MOPs, and scopes of work to ensure proper installation execution.
  • Create and maintain accurate labeling, redlines, and as-built documentation.
  • Support and mentor Technician I team members.
  • Maintain clean and organized work areas, including proper housekeeping of tools, materials, and installation debris.
  • Follow Company safety policies, customer site requirements, and established safe work practices.
  • Complete and submit timecards and other required administrative records accurately and on time.
  • Travel regularly to job sites, which may include overnight stays.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Short- and long-term disability benefits.
  • Company-paid basic life insurance, with additional voluntary benefits available.
  • Voluntary accident, critical illness, and hospital indemnity plans.
  • Flexible Spending Accounts.
  • Employee Assistance Program.
  • Wellness Program.
  • 401(k) with company match.
  • Paid time off, paid sick time, and company holidays.
  • Paid parental and paid maternity leave.
  • Military differential pay.
  • Employee referral program.
  • Company discount program.
  • Legal assistance.
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