Data Center Hardware Technician - Amarillo, TX (Vega, TX)

PGTEK • Amarillo, TX

1d • $80,000 - $85,000 • Onsite

About The Position

We are seeking a Data Center Hardware Technician to support and maintain Dell server infrastructure in a fast-paced datacenter environment. The role focuses on hands-on hardware troubleshooting, repair, and installation, including rack-and-stack work, with the goal of maintaining uptime and operational efficiency. The position is 100% onsite in Vega, Texas, and involves physical work in a team-based datacenter setting. The expected schedule is first shift, with occasional or frequent shift rotation; technicians must be flexible to work varying shifts. The schedule is 8 hours per day and 40 hours per week. Salary is $80,000–$85,000, depending on experience. Applicants must be U.S. citizens.

PGTEK describes itself as a consulting organization that helps clients achieve business and technology objectives. It invests in employees’ educational advancement by providing resources for professional and business certifications, and describes its company culture as people-focused.

Requirements

• Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Hands-on experience diagnosing hardware issues and replacing parts.
• Strong problem-solving abilities and technical insight into server operations.
• Excellent communication skills and a professional, customer-first approach.
• Ability to lift up to 65 pounds and work on ladders as needed.
• Strong attention to detail and commitment to high-quality work.
• Must be a U.S. citizen.
• Must work 100% onsite in Vega, Texas, and be able to work varying shifts.

Nice To Haves

• Experience with Nvidia GPUs and NICs.
• Basic understanding of networking concepts and troubleshooting.
• Ability to read and interpret Linux logs for diagnostics.
• Familiarity with the Linux command line (CLI).
• Exposure to RoCE (RDMA over Converged Ethernet) networking.

Responsibilities

• Perform break/fix maintenance on Dell servers, including replacing GPUs, NICs, memory, and other hardware components.
• Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Diagnose and resolve hardware issues using knowledge of server architecture and components.
• Communicate professionally with team members and internal stakeholders.
• Perform physical datacenter work, including lifting equipment, climbing ladders, and carrying out related tasks.
• Collaborate with technicians and other departments to meet deployment and maintenance goals.
• Perform tasks and repairs accurately and reliably, maintaining high quality standards.

Benefits

• PPO medical coverage with access to a Health Savings Account (HSA) option.
• Vision plan.
• Dental insurance, with the base dental plan option paid for by PGTEK.
• TRICARE Supplemental Medical Insurance plan available.
• Life insurance premiums covered.
• Short- and long-term disability insurance premiums covered.
• Critical illness insurance premiums covered.
• Matching 401(k) plan.
• Discount on pet insurance through ASPCA Pet Insurance.
• Employee Assistance Program at no cost to employees.
• PTO and holidays.
• Education Assistance Program available after 12 months of employment.
• Resources for professional and business certifications.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed