Data Center Technician - Barstow, TX
About The Position
PGTEK is seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure onsite in Barstow, Texas. The role involves hands-on hardware troubleshooting, repair, installation, and rack-and-stack work in a fast-paced datacenter environment, with a focus on maintaining uptime and operational efficiency. The technician will work with a team to complete deployments and maintenance, manage service tickets, communicate with internal stakeholders, and perform precise, reliable repairs. The work is physically demanding and requires lifting equipment up to 65 pounds and climbing ladders. The position is onsite, with a stated Monday–Friday, 8 a.m.–5 p.m. shift; the posting also says the first shift may rotate often and candidates must be able to work varying shifts. U.S. citizenship is required. PGTEK describes itself as a consulting organization that helps clients achieve business and technology objectives. It invests in employees’ educational advancement by providing resources for professional and business certifications and describes its workforce as being treated like family.
Requirements
- Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
- Hands-on experience diagnosing hardware issues and performing component replacements.
- Strong problem-solving abilities and technical insight into server operations.
- Excellent communication skills and a professional, customer-first approach.
- Ability to lift equipment up to 65 pounds and work on ladders as needed.
- Strong attention to detail and commitment to high-quality work.
- Must be a U.S. citizen.
- Must work 100% onsite in Barstow, Texas.
- Must be able to work varying shifts; the first shift may rotate often.
Nice To Haves
- Experience with Nvidia GPUs and NICs.
- Basic understanding of networking concepts and troubleshooting.
- Ability to read and interpret Linux logs for diagnostics.
- Familiarity with the Linux command line (CLI).
- Exposure to RoCE (RDMA over Converged Ethernet) networking.
Responsibilities
- Perform break/fix services on Dell servers, including replacing GPUs, NICs, memory, and other hardware components.
- Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
- Diagnose and resolve hardware issues using knowledge of server architecture and components.
- Communicate clearly and professionally with team members and internal stakeholders.
- Lift equipment up to 65 pounds, climb ladders, and perform physical tasks in a datacenter environment.
- Collaborate with technicians and other departments to meet deployment and maintenance goals.
- Complete tasks and repairs accurately and reliably.
Benefits
- PPO medical coverage with access to a Health Savings Account (HSA) option.
- Vision plan.
- Dental insurance, with the base dental plan paid for by PGTEK.
- TRICARE Supplemental Medical Insurance plan available.
- Life insurance premiums covered.
- Short- and long-term disability insurance premiums covered.
- Critical illness insurance premiums covered.
- Matching 401(k) plan.
- Discount on pet insurance through ASPCA Pet Insurance.
- Employee Assistance Program at no cost to employees.
- PTO and holidays.
- Education Assistance Program available after 12 months of employment.
- Resources to complete professional and business certifications.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
