Data Center Hardware Technician - Vega, TX
About The Position
PGTEK is seeking a Data Center Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced datacenter environment. The position involves hands-on hardware troubleshooting, repairs, installations, and rack-and-stack work to maintain uptime and operational efficiency. The technician works onsite with a team in Vega, Texas, and must be a U.S. citizen. The role is physically demanding and requires lifting equipment weighing up to 65 pounds and climbing ladders. The expected schedule is first shift, with shifts likely to rotate often. The role is scheduled for eight hours per day and 40 hours per week, and requires flexibility to work varying shifts. PGTEK describes itself as a consulting organization that helps clients meet business and technology objectives. It provides staff with resources to pursue professional and business certifications and describes its company culture as treating employees like family.
Requirements
- Must be a U.S. citizen.
- Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
- Hands-on experience diagnosing hardware issues and performing component replacements.
- Strong problem-solving abilities and technical insight into server operations.
- Excellent communication skills and a professional, customer-first approach.
- Ability to lift equipment weighing up to 65 pounds and work on ladders as needed.
- Strong attention to detail and commitment to high-quality work.
- Must be flexible to work varying shifts.
Nice To Haves
- Experience with Nvidia GPUs and NICs.
- Basic understanding of networking concepts and troubleshooting.
- Ability to read and interpret Linux logs for diagnostics.
- Familiarity with the Linux command line (CLI).
- Exposure to RoCE (RDMA over Converged Ethernet) networking.
Responsibilities
- Perform break/fix repairs on Dell servers, including replacing GPUs, NICs, memory, and other hardware components.
- Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
- Diagnose and resolve hardware issues using knowledge of server architecture and components.
- Communicate clearly and professionally with team members and internal stakeholders.
- Perform physical datacenter work, including lifting equipment up to 65 pounds and climbing ladders as needed.
- Collaborate with fellow technicians and other departments to meet deployment and maintenance goals.
- Complete tasks and repairs accurately and reliably, maintaining high quality standards.
Benefits
- PPO medical coverage with access to a Health Savings Account (HSA) option.
- Vision plan.
- Dental insurance; the base dental plan option is paid for by PGTEK.
- TRICARE Supplemental Medical Insurance plan available.
- Life insurance premiums covered.
- Short- and long-term disability insurance premiums covered.
- Critical illness insurance premiums covered.
- Matching 401(k) plan.
- Discount on pet insurance through ASPCA Pet Insurance.
- Employee Assistance Program at no cost to employees.
- PTO and holidays.
- Education Assistance Program available after 12 months of employment.
- Resources to complete professional and business certifications.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
