Data Center Hardware Technician - Windsor, CO

PGTEK•Windsor, CO

8d•$80,000 - $85,000•Onsite

About The Position

PGTEK is seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. The role focuses on hands-on hardware troubleshooting, repairs, and installations, including racking and stacking, to maintain uptime and efficiency. The position is 100% onsite in Windsor, Colorado, and involves physical work in a team-based datacenter setting. The expected schedule is first shift, with shifts likely to rotate often; technicians must be flexible to work varying shifts. The schedule is 8 hours per day and 40 hours per week. Applicants must be U.S. citizens. The position pays $80,000–$85,000, depending on experience. PGTEK describes itself as a consulting organization that helps clients achieve business and technology objectives and invests in employees’ educational advancement by providing resources for professional and business certifications. The company states that it treats its employees like family and is an equal opportunity employer, including disability and veteran status.

Requirements

Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
Hands-on experience diagnosing hardware issues and performing component replacements.
Strong problem-solving abilities and technical insight into server operations.
Excellent communication skills and a professional, customer-first approach.
Ability to lift up to 65 pounds and work on ladders as needed.
Strong attention to detail and commitment to high-quality work.
Must be a U.S. citizen.
Must be able to work onsite in Windsor, CO, and accommodate varying shifts.

Nice To Haves

Experience with Nvidia GPUs and NICs.
Basic understanding of networking concepts and troubleshooting.
Ability to read and interpret Linux logs for diagnostics.
Familiarity with the Linux command line (CLI).
Exposure to RoCE (RDMA over Converged Ethernet) networking.

Responsibilities

Perform break/fix services on Dell servers, including replacing GPUs, NICs, memory, and other hardware components.
Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
Diagnose and resolve hardware issues using knowledge of server architecture and components.
Communicate clearly and professionally with team members and internal stakeholders.
Perform physical datacenter tasks, including lifting equipment, climbing ladders, and carrying out other physically demanding work.
Collaborate with technicians and other departments to meet deployment and maintenance goals.
Perform tasks and repairs accurately and reliably to a high standard.

Benefits

Comprehensive PPO medical coverage, with access to a Health Savings Account (HSA) option.
Vision plan.
Dental insurance; the base dental plan option is paid for by PGTEK.
TRICARE Supplemental Medical Insurance plan available.
Life insurance premiums covered.
Short- and long-term disability insurance premiums covered.
Critical illness insurance premiums covered.
Matching 401(k) plan.
Discount on pet insurance through ASPCA Pet Insurance.
Employee Assistance Program at no cost to all employees.
PTO and holidays.
Education Assistance Program available after 12 months of employment.
Resources for professional and business certifications.