Data Center Hardware Technician - Windsor, CO
About The Position
PGTEK is seeking a Data Center Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced data center environment. The role involves hands-on hardware troubleshooting, repairs, and installations, including racking and stacking equipment, with an emphasis on maintaining uptime and operational efficiency. The technician works onsite in Windsor, Colorado, as part of a team-based data center operation. The expected schedule is first shift, with frequent rotation and flexibility to work varying shifts; the schedule is eight hours per day and 40 hours per week. The position requires U.S. citizenship and physical work, including lifting equipment weighing up to 65 pounds and climbing ladders. PGTEK describes itself as a consulting organization helping clients meet business and technology objectives. It provides resources for employees to pursue professional and business certifications and describes its workplace as treating employees like family.
Requirements
- Must be a U.S. citizen.
- Proven experience racking, stacking, and servicing Dell servers in a data center setting.
- Hands-on experience diagnosing hardware issues and replacing parts.
- Strong problem-solving abilities and technical insight into server operations.
- Excellent communication skills and a professional, customer-first approach.
- Ability to lift equipment weighing up to 65 pounds and work on ladders as needed.
- Strong attention to detail and commitment to high-quality work.
- Must work 100% onsite in Windsor, Colorado.
- Must be flexible to work varying shifts, including shift rotation.
Nice To Haves
- Experience with Nvidia GPUs and NICs.
- Basic understanding of networking concepts and troubleshooting.
- Ability to read and interpret Linux logs for diagnostics.
- Familiarity with the Linux command line (CLI).
- Exposure to RoCE (RDMA over Converged Ethernet) networking.
Responsibilities
- Perform break/fix maintenance on Dell servers, including replacing GPUs, NICs, memory, and other hardware components.
- Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
- Diagnose and resolve hardware issues using knowledge of server architecture and components.
- Communicate clearly and professionally with team members and internal stakeholders.
- Perform physical data center work, including lifting equipment up to 65 pounds and climbing ladders.
- Collaborate with fellow technicians and other departments to meet deployment and maintenance goals.
- Perform tasks and repairs accurately and reliably, maintaining high quality standards.
Benefits
- PPO medical coverage with access to a Health Savings Account (HSA) option.
- Vision plan.
- Dental insurance, with the base dental plan paid for by PGTEK.
- TRICARE Supplemental Medical Insurance plan available.
- Life insurance premiums covered.
- Short- and long-term disability insurance premiums covered.
- Critical illness insurance premiums covered.
- Matching 401(k) plan.
- Discount on pet insurance through ASPCA Pet Insurance.
- Employee Assistance Program at no cost to employees.
- Paid time off and holidays.
- Education Assistance Program available after 12 months of employment.
- Resources to pursue professional and business certifications.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
