Data Center Hardware Technician - Amarillo, TX (Vega, TX)

PGTEK • Vega, TX

8h • Onsite

About The Position

PGTEK is seeking a Data Center Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced datacenter environment. The role is based 100% onsite in Vega, Texas, and involves hands-on hardware troubleshooting, repairs, and rack-and-stack installations to maintain uptime and operational efficiency. The position is expected to start on first shift but may rotate often, so flexibility to work varying shifts is required. The schedule is eight hours per day and 40 hours per week.

The technician will work as part of a team in a physically demanding datacenter setting. The position requires the ability to lift up to 65 pounds and climb ladders. Applicants must be U.S. citizens. The stated salary range is $80,000–$85,000, pending experience.

PGTEK describes itself as a consulting organization that helps clients meet business and technology objectives. It says it invests in staff educational advancement by providing resources for professional and business certifications and describes its employees as family.

Requirements

• Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Hands-on experience diagnosing hardware issues and replacing parts.
• Strong problem-solving abilities and technical insight into server operations.
• Excellent communication skills and a professional, customer-first approach.
• Ability to lift equipment weighing up to 65 pounds and work on ladders as needed.
• Strong attention to detail and commitment to high-quality work.
• Must be a U.S. citizen.
• Must be able to work 100% onsite in Vega, Texas.
• Must be flexible to work varying shifts, including shift rotation.

Nice To Haves

• Experience with Nvidia GPUs and NICs.
• Basic understanding of networking concepts and troubleshooting.
• Ability to read and interpret Linux logs for diagnostics.
• Familiarity with the Linux command line (CLI).
• Exposure to RoCE (RDMA over Converged Ethernet) networking.

Responsibilities

• Perform break/fix services on Dell servers, including replacing GPUs, NICs, memory, and other hardware components.
• Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Diagnose and resolve hardware issues using knowledge of server architecture and components.
• Communicate clearly and professionally with team members and internal stakeholders.
• Perform physical datacenter work, including lifting equipment and climbing ladders as needed.
• Collaborate with fellow technicians and other departments to meet deployment and maintenance goals.
• Complete tasks and repairs accurately and reliably, maintaining a high standard of quality.

Benefits

• PPO medical coverage with access to a Health Savings Account (HSA) option.
• Vision plan.
• Dental insurance, with the base dental plan option paid for by PGTEK.
• TRICARE Supplemental Medical Insurance plan available.
• Life insurance premiums covered.
• Short- and long-term disability insurance premiums covered.
• Critical illness insurance premiums covered.
• Matching 401(k) plan.
• Discount on pet insurance through ASPCA Pet Insurance.
• Employee Assistance Program at no cost to all employees.
• Generous amount of PTO and holidays.
• Education Assistance Program available after 12 months of employment.
• Resources to complete professional and business certifications.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed