Data Center Facility Technician - ORD

Edged•Aurora, IL

3d•Onsite

About The Position

The Data Center Facility Technician operates, monitors, and maintains critical data center infrastructure, including electrical, mechanical, HVAC, and fire/life safety systems. The role performs scheduled and corrective maintenance according to established MOPs, SOPs, and EOPs, records work in the CMMS, monitors facility systems, and responds to abnormal conditions and incidents. The technician supports customers, vendors, contractors, and internal teams; ensures safe and compliant work; manages equipment and spare-parts records; and contributes to shift handovers, reporting, training, and continuous improvement. The position requires work in indoor and outdoor locations, sometimes in extreme weather or areas without immediate medical access, and involves physically demanding tasks and potential exposure to combustion exhaust, glycol, diesel fumes, carbon monoxide, and heavy metals.

Requirements

High school diploma or GED.
1–3 years of experience in data centers, IT support, facilities, or other technical environments.
Understanding of electrical, mechanical, and/or HVAC systems.
Ability to lift up to 50 lbs., climb ladders, and work in tight spaces.
Ability to work in a physically demanding environment, including standing, bending, and kneeling for extended periods.
Flexibility to work shifts, weekends, and holidays and participate in on-call rotations.
Ability to work indoors and outdoors, including in extreme weather and locations without immediate access to medical care.
Ability to perform physical activities including lifting and carrying specified loads, pushing and pulling, standing and walking, kneeling, stooping, squatting, twisting, and climbing stairs.
Ability to tolerate high-stress situations during mechanical failures or emergency operations.
Ability to work with potential exposure to combustion exhaust, glycol, diesel fumes, carbon monoxide, and heavy metals.
Familiarity with Microsoft Office, SharePoint, and CMMS tools for work orders and asset tracking.
Excellent teamwork, customer service, and communication skills.
Familiarity with safety standards and protocols such as OSHA and NFPA.

Nice To Haves

Technical school or military training.
Technical certification in mechanical or electrical systems, such as HVAC or Electrical Engineering.
Prior experience in a data center or similar critical infrastructure environment.
Experience troubleshooting hardware, cabling, or building systems.
Ability to read and interpret technical diagrams, schematics, and service manuals for mechanical and electrical systems.
Experience with automated monitoring systems or Building Management Systems (BMS).
Strong troubleshooting skills for resolving complex mechanical or electrical issues quickly under pressure.
Basic knowledge of Windows operating systems.

Responsibilities

Follow safety, security, compliance, and local regulatory requirements, including JHAs; identify and escalate unsafe conditions and take appropriate corrective action.
Participate in meetings, shift turnovers, and required training.
Operate, monitor, and maintain electrical, mechanical, HVAC, and fire/life safety infrastructure.
Perform scheduled and corrective maintenance in accordance with MOPs, SOPs, and EOPs.
Document work in the CMMS and ensure tasks meet company and regulatory standards.
Respond to abnormal equipment conditions, stabilize systems using established procedures, and troubleshoot facility and IT equipment.
Document findings, escalate issues as needed, and support incident reporting, root cause analysis, and continuous improvement.
Ensure vendor and contractor activities are safe, within scope, and compliant with facility standards.
Provide on-site technical assistance and troubleshooting to customers, vendors, and contractors, including facility access support.
Partner with internal operations teams on projects and customer requirements.
Conduct facility rounds, check alarms and equipment conditions, and assess site readiness.
Monitor systems through the BMS and other monitoring tools and respond appropriately to alerts.
Submit turnover notes, maintenance reports, and daily shift logs.
Receive and ship equipment, maintain accurate inventory and spare-parts records, and track asset moves, additions, and replacements.
Ensure tools and spare parts are available for scheduled and emergency maintenance.
Work with data center operations and management to support smooth operation and minimize downtime.
Assist in training and mentoring junior technicians.
Collaborate with IT, Facilities, Operations, and other departments to support communication and system integration.