Data Center Facility Technician - ORD

EDC • Aurora, IL

4d • Onsite

About The Position

Edged Data Centers is seeking a Data Center Facility Technician to support safe, reliable operation of its data center facilities. The role operates, monitors, and maintains critical electrical, mechanical, HVAC, and fire/life safety infrastructure; performs scheduled and corrective maintenance; responds to alarms and abnormal equipment conditions; documents work and operational information; and supports customers, vendors, contractors, and internal teams. The technician also conducts facility rounds, monitors systems through a Building Management System and other tools, manages equipment and spare-parts records, and helps train junior technicians. The position requires work in physically demanding environments, including indoor and outdoor locations and exposure to extreme weather and certain industrial substances. Shift flexibility, weekend and holiday work, and participation in on-call rotations are required.

Requirements

• High school diploma or GED.
• 1–3 years of experience in data centers, IT support, facilities, or other technical environments.
• Understanding of electrical, mechanical, and/or HVAC systems.
• Ability to lift up to 50 pounds, climb ladders, and work in tight spaces.
• Ability to perform physically demanding work, including prolonged standing, bending, and kneeling.
• Flexibility to work shifts, weekends, and holidays and participate in on-call rotations.
• Familiarity with Microsoft Office, SharePoint, and CMMS tools for work-order and asset tracking.
• Excellent teamwork, customer-service, and communication skills.
• Familiarity with safety standards and protocols such as OSHA and NFPA.
• Ability to meet the listed physical demands, including lifting and carrying specified weights, pushing and pulling, standing and walking, climbing stairs, and occasional kneeling, stooping, squatting, and twisting.

Nice To Haves

• Technical school or military training.
• Technical certification in mechanical or electrical systems, such as HVAC or Electrical Engineering.
• Prior experience in a data center or similar critical-infrastructure environment.
• Experience troubleshooting hardware, cabling, or building systems.
• Ability to read and interpret technical diagrams, schematics, and service manuals for mechanical and electrical systems.
• Experience with automated monitoring systems or Building Management Systems.
• Strong troubleshooting skills for resolving complex mechanical or electrical issues under pressure.
• Basic knowledge of Windows operating systems.

Responsibilities

• Follow safety, security, and compliance requirements, including job hazard analyses and local regulations; identify unsafe conditions, escalate them, and take appropriate corrective action.
• Participate in meetings, shift turnovers, and required training.
• Operate, monitor, and maintain electrical, mechanical, HVAC, and fire/life safety infrastructure.
• Perform scheduled and corrective maintenance according to methods of procedure, standard operating procedures, and emergency operating procedures.
• Record work in the CMMS and ensure tasks meet company and regulatory standards.
• Respond to abnormal equipment conditions, stabilize systems using established procedures, and troubleshoot facility and IT equipment.
• Document troubleshooting findings and escalate issues when needed; support incident reporting, root cause analysis, and continuous improvement.
• Ensure vendor and contractor work is safe, within scope, and compliant with facility standards.
• Provide on-site technical assistance and facility access to customers, vendors, and contractors.
• Partner with internal operations teams to execute projects and meet customer requirements.
• Conduct facility rounds and monitor alarms, equipment conditions, site readiness, and systems through the BMS and other monitoring tools.
• Submit turnover notes, maintenance reports, and daily shift logs.
• Receive and ship equipment; maintain accurate inventory and spare-parts records.
• Track asset moves, additions, and replacements in facility systems; ensure spare parts and tools are available for planned and emergency maintenance.
• Collaborate with data center operations, management, IT, Facilities, Operations, and other departments to support system integration and minimize downtime.
• Assist with training and mentoring junior technicians.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan.
• Flexible spending and HSA accounts.
• Paid holidays.
• PTO.
• Employee assistance program.
• Other company benefits.
• Flexible, autonomous work environment.
• Growth and travel opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED