Data Center Assistant

BGIS•Phoenix, AZ

5d•Onsite

About The Position

BGIS is seeking a Data Center Assistant to join its team in Phoenix, Arizona. The role supports Data Center Sites Service Technicians with the day-to-day coordination and implementation of data center operations. The assistant escorts vendors, completes asset audits, receives and stages equipment and assets, and provides general support to the Sites Services team. The position involves inventorying IT equipment, coordinating equipment shipments and receipts, maintaining equipment staging and inventory, supporting operational changes, and keeping the data center organized. The role requires adherence to data center security and safety procedures and the ability to work onsite Monday through Friday. After-hours, weekend, holiday, overtime, and 24x7x365 availability may be required, as well as travel of up to 10%.

Requirements

High school diploma or equivalent.
Basic understanding of IT and computing equipment.
Strong organizational and time-management skills.
Attention to detail and accuracy.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Self-driven with strong time-management skills.
Basic knowledge of Microsoft Office, including Word, Excel, and Outlook.
Current valid driver's license and ability to provide personal transportation.
Ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes, and complete tasks within targeted time frames in a critical facilities environment.
Ability to lift and move equipment weighing up to 50 pounds.
Physical ability to walk jobsites.
Ability to work onsite Monday through Friday.
Ability and willingness to work after hours, weekends, holidays, and overtime as required, and to be available 24x7x365.
Ability to travel up to 10%.

Responsibilities

Conduct regular physical inventories of data center IT equipment, including servers, storage, networking devices, and peripherals.
Coordinate and execute the receiving and shipping of IT equipment, including packaging, labeling, and completing proper documentation.
Manage the staging and inventory of incoming and outgoing equipment.
Escort and assist vendors in the data center while ensuring compliance with safety and security protocols.
Provide general support to the data center operations team, including assisting with moves, adds, and changes.
Maintain a clean and organized work environment within the data center.
Contribute to other key initiatives as assigned.
Adhere to data center security and safety procedures.