Data and Compliance Coordinator (Education and Workforce)

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

19h•Onsite

About The Position

The Stanley M. Isaacs Neighborhood Center (Isaacs Center) is a non-profit, multi-service organization focusing primarily on the needs of children and low-income families, out-of-school and out-of-work youth and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational. This role ensures clean, timely entry of program data, and full documentation compliance of funder requirements, and effective internal auditing across Education and Workforce (EDW) programs. This role maintains data standards across systems (e.g., Salesforce, DYCD Connect/DocUp, ASIST), coordinates documentation and monitoring for funders (e.g., DYCD, NYSED, WIOA/Workforce), and delivers actionable reporting to program leads and leadership. The Specialist partners with Program Managers, Career Services, and the organization’s fiscal team to align attendance, enrollments, outcomes, and fiscal documentation—protecting student privacy and improving results through continuous quality improvement.

Requirements

Bachelor’s degree or 2-3 years of significant data management at a community-based organization, settlement house, or non-profit.
Basic understanding of youth development or workforce programming, social media management.
Strong organizational skills with the ability to perform and prioritize multiple tasks effectively.
Strong interpersonal skills and the ability to cultivate relationships with participants, colleagues, and community partners.
Strong attention to detail and accuracy in reviewing documents and entering data.
Ability to learn nonprofit financial procedures and tracking systems.
Ability to work with spreadsheets (Excel) and digital documentation tools.
Strong communication skills, especially when gathering missing information from staff.
Ability to stay organized and manage multiple small tasks at once.

Nice To Haves

Familiarity with city funded programs and compliance requirements preferred.

Responsibilities

Create a warm, engaging environment and actively contribute to a culture that supports positive youth development and participant success.
Support the safety and well-being of clients, staff, and visitors by observing and reporting concerns; communicating safety or risk issues to appropriate staff; assisting with de-escalation when needed.
Function as the tertiary Operations team member and point of contact for MetroCard distribution responsible for reporting and ensuring accurate documentation and continuity when the Program Specialist is unavailable.
Collaborate with other teams from the Education and Workforce Umbrella to plan and implement four (4) or more annual special events, ensuring seamless coordination of logistics, supplies, and materials based on role.
Assist in conducting Participant Satisfaction Surveys twice per cohort to inform program improvement.
Ensure that all participant data in EDW systems (Salesforce, DYCD Connect, ASIST, OUTCOMES) is entered within 72 hours of intake.
Manage data intake workflows (forms, QR check-ins, rosters and folders) and ensure complete, timely entries in Salesforce and specific program systems.
Perform data hygiene (deduplication) and conduct weekly exception checks (missing fields, eligibility, supporting docs).
Support in building and publishing recurring dashboards (weekly, monthly, quarterly) on enrollments, attendance, credential attainment, placements, retention, and funder KPIs.
Maintain compliance calendars for staff highlighting funder deliverables, ensuring documentation is current in all systems.
Coordinate documentation reconciliations with gift cards, MetroCards, and or petty cash.
Track participant eligibility and document completeness (IDs, consents, test scores, IEPs as applicable, proof of services) and maintain standardized file structures.
Run internal audits on files and transactions using sampling plans; validate attendance vs. rosters; test permissions in systems; spot check case notes vs. Outcomes.
Prepare audit summaries with findings, root causes, and plans of actions to maintain compliance.
Conduct pre-monitoring readiness for funder site visits; assemble and lead document pulls for visits.
Partner with All of EDW to test new fields/forms before release in support of change management for new processes.
Facilitate mini-PDs or provide coaching for instructors, case managers, and front desk teams on attendance capture, eligibility proofs, and documentation. As well as data entry quality, SOPs and best practices; create quick guides and short video tips.