About The Position

This is a part-time, home-based position for a Promotional Products Company in the US. The role involves managing customer orders, maintaining records, and coordinating with internal teams to ensure accuracy and efficiency in the order management process.

Requirements

  • Accurate data entry skills
  • Ability to interpret order requirements from customer emails
  • Attention to detail regarding order specifics (quantities, sizes, colors, artwork, delivery dates)
  • Proficiency in updating production schedules and job statuses
  • Skills in maintaining customer, product, and inventory records
  • Ability to verify purchase orders, invoices, and shipping information
  • Organizational skills for digital files and documentation
  • Coordination and communication skills with sales, design, and production teams
  • Ability to maintain confidentiality and accuracy of information
  • Data auditing and error correction skills
  • Experience in developing mock-ups and proofs

Responsibilities

  • Enter and maintain customer orders accurately in the company's order management system
  • Review customer emails, interpret order requirements, and enter details into the company's order management system
  • Review order details to ensure quantities, sizes, colors, artwork, and delivery dates are complete and accurate
  • Update production schedules and job statuses as orders progress
  • Maintain customer, product, and inventory records
  • Verify purchase orders, invoices, and shipping information for accuracy
  • Organize and maintain digital files, customer records, and production documentation
  • Coordinate with the sales, design, and production teams to resolve missing or incorrect order information
  • Assist with administrative tasks as needed
  • Ensure the confidentiality and accuracy of company and customer information
  • Perform regular data audits to identify and correct errors
  • Develop mock-ups and proofs for client approval
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