Danish Speaking Microsoft Customer Experts - Work In Athens, Greece

Mercier Consultancy Group

4d • Onsite

About The Position

Mercier Consultancy Group is seeking elite talent for the Danish Speaking Microsoft Customer Experts position in Greece. This role is pivotal within the dynamic IT landscape, offering a unique chance to advance your technical career while enjoying a premium lifestyle among top Danish-speaking jobs in the Mediterranean.

Requirements

• Native or fluent Danish (spoken and written) is mandatory.
• Valid EU passport (mandatory for employment in Greece).
• Strong passion for the Information Technology (IT) sector and Microsoft products.
• Excellent communication skills and a customer-centric mindset.
• Problem-solving aptitude with the ability to work under pressure.

Nice To Haves

• Previous experience in IT support or customer care is considered a distinct advantage.

Responsibilities

• Provide high-level technical support for Microsoft software and services to Danish-speaking enterprise clients.
• Troubleshoot complex IT issues, ensuring optimal system performance and customer satisfaction.
• Maintain detailed documentation of technical resolutions within the Information Technology database.
• Engage with clients via multiple channels to resolve technical queries with professionalism and expertise.
• Stay updated on the latest Microsoft updates and technological trends to offer cutting-edge advice.
• Collaborate with cross-functional IT teams to escalate and resolve complex system escalations.
• Contribute to a high-performing environment that defines the standard for Danish-speaking jobs in the tech industry.

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed