Danish Speaking Cybersecurity Customer Experts - Work In Athens, Greece

Mercier Consultancy Group

4d • Onsite

About The Position

Mercier Consultancy Group is seeking Danish-speaking individuals to join their team as Cybersecurity Customer Experts in Athens, Greece. This role involves acting as a liaison between complex cybersecurity solutions and user needs, providing technical support, and ensuring customer satisfaction. It's an opportunity to work in the cybersecurity industry in a multicultural environment in Athens.

Requirements

• Native or fluent Danish (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Strong passion for technology and interest in the cybersecurity industry.
• Excellent communication skills with the ability to simplify technical jargon.
• Previous experience in customer support or technical service is highly valued for this position in Greece.
• Willingness to relocate to Athens for this career-defining opportunity.

Responsibilities

• Act as a primary point of contact for Danish-speaking clients regarding sophisticated cybersecurity software and service inquiries.
• Provide expert troubleshooting and technical guidance to ensure optimal digital protection for our users.
• Maintain high levels of customer satisfaction while navigating intricate security protocols and data privacy standards.
• Identify potential security vulnerabilities reported by users and escalate them to our dedicated technical teams.
• Communicate complex cybersecurity concepts clearly and effectively in Danish to non-technical users.
• Participate in continuous training to stay at the forefront of the evolving cybersecurity landscape.
• Contribute to the reputation of Mercier Consultancy Group by delivering world-class service within the cybersecurity industry.

Benefits

• Competitive Monthly Salary with 13th and 14th salary bonuses per year.
• Fully Paid Training on the latest cybersecurity tools and industry best practices.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to Greece.
• Monthly Performance Bonus for achieving targets.
• A vibrant, multicultural working environment in the heart of Athens.
• Professional growth opportunities within the global cybersecurity sector.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed