Dutch Speaking Microsoft Customer Experts - Work In Athens, Greece

Mercier Consultancy Group

8h • Onsite

About The Position

Mercier Consultancy Group is seeking talented individuals for the Dutch Speaking Microsoft Customer Experts position in Greece, offering a unique opportunity to advance your career within the Information Technology (IT) sector. This role is perfect for tech-savvy professionals looking to secure one of the most sought-after Dutch-speaking jobs in an international environment.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for the Information Technology (IT) sector and digital innovation.
• Excellent communication skills, with a professional and empathetic customer-focused attitude.
• Ability to adapt to a fast-paced work environment in Athens, Greece.
• Prior experience in a technical helpdesk or IT support role is highly advantageous.

Responsibilities

• Provide high-level technical support and consultancy to users of the Microsoft ecosystem.
• Troubleshoot complex IT software issues, ensuring seamless user experiences.
• Maintain high customer satisfaction scores through efficient problem resolution.
• Stay updated on the latest Microsoft technologies, cloud services, and enterprise software updates.
• Collaborate with cross-functional IT teams to escalate and resolve technical infrastructure challenges.
• Adhere to security protocols and data protection standards within the Information Technology (IT) industry.
• Document technical interactions accurately to build a robust knowledge base for the department.

Benefits

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus included.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Training on the latest Microsoft technologies.
• Comprehensive Health Insurance coverage.
• Excellent professional growth opportunities within the Information Technology (IT) industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed