Damage Specialist

Project Resources Group, Inc.•Florence, SC

2d•$50,000 - $55,000•Onsite

About The Position

Project Resources Group (PRG) is seeking a highly motivated, detail-oriented Power & Gas Damage Specialist in the Florence, South Carolina area. In this hands-on role, the specialist collects, analyzes, and reviews evidence related to third-party utility damage to determine liability. The position is suited to someone who works independently and delivers precise, professional results. The specialist performs on-site assessments of underground and aerial power and gas utility damage, interviews people at damage sites, and photographs and documents scenes. The role also includes applying relevant state dig laws and statutes, excavator requirements, and NESC standards; maintaining professional relationships with clients and other personnel; following safety protocols; and assisting the Claims Recovery team after site reviews. The position requires a valid driver’s license, a reliable personal vehicle suitable for representing the company, and auto insurance meeting federal and state requirements with minimum liability coverage of 100/300/100. The employee must be willing and able to use their personal vehicle for work-related travel. Physical duties include extended sitting, standing, and walking; driving to sites during daytime and nighttime; traversing uneven terrain and varying weather; occasionally lifting and carrying up to 25 pounds; and bending, stooping, or reaching as needed. The listed salary is $50,000–$55,000 based on experience. Overtime is provided for hours worked over 40 per week. Benefits include mileage reimbursement, medical, dental, and vision coverage, a 401(k) with company match after one year, short-term disability coverage after one year, paid time off and holidays, company-paid life insurance, and optional supplemental insurance.

Requirements

Valid and current driver’s license.
Reliable personal vehicle suitable for representing the company.
Auto insurance meeting federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
Willingness and ability to use a personal vehicle for work-related travel as required.
Strong written and verbal communication skills.

Nice To Haves

Proficiency in Microsoft Word and comfort using public or shared computer systems.
Previous experience in investigations and/or law enforcement is highly desirable.
Strong analytical and logical reasoning skills.
Familiarity with the utility or utility locating industry.
Background in business operations with strong attention to detail.
Proven ability to multitask and effectively manage time in a dynamic environment.

Responsibilities

Perform on-site assessments of underground and aerial power and gas utility damages.
Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, and others.
Photograph and document damaged scenes to accurately portray the damage and determine liability.
Analyze and review evidence related to third-party utility damage to determine a liable party.
Follow safety protocols at all times.
Understand and use state dig laws and statutes, excavator requirements, and NESC standards.
Build and develop professional working relationships with the client, contractors, technicians, management team, and other personnel.
Assist the Claims Recovery team with follow-up actions after damage site reviews.
Perform other related duties as assigned.