Water Damage Specialist - Basic

BELFOR Franchise Group•St. George, LA

About The Position

The Water Damage Specialist – Basic provides operational support in mitigation efforts for clients. This is level 2 in BELFOR’s progressive Water Damage itinerary. The role performs water pumping and extraction, mold removal, and related mitigation tasks, using specialized equipment under supervision. The specialist follows team-leader instructions, BELFOR standards, chemical safety protocols, and customer-service practices while protecting clients’ property. The position may require periodic travel and work at night and on weekends, and employees must report time worked and equipment and consumables used accurately.

Requirements

  • Ability to perform water pumping and extraction and mold remediation.
  • Ability to move and reset contents, set drying equipment, and apply antimicrobials as appropriate.
  • Ability to conduct vehicle safety and maintenance inspections and maintain vehicles in clean, serviceable condition.
  • Ability to construct polyethylene enclosures and remove and dispose of debris.
  • Ability to maintain equipment used in daily tasks.
  • With training, ability to identify consumable products and understand their use and disposal requirements.
  • Knowledge of various pump systems.
  • Eligible to operate a motor vehicle under BELFOR’s vehicle policy.
  • Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
  • English literacy and fluency.
  • Ability to use mobile devices to collect data and time.
  • Ability to meet the position’s physical demands, including frequent lifting over 50 lbs, occasional assisted lifting from 41 lbs up to 50% of the time, mobility in tight spaces, and sustained standing, sitting, walking, bending, and kneeling.

Responsibilities

  • Receive and follow instructions from the team leader.
  • Understand and follow MSDS protocols for chemicals used during mitigation.
  • Inspect vehicle safety and maintenance daily and keep vehicles clean and serviceable.
  • Demonstrate attention to detail and mastery of BELFOR’s Book of Damage Caused by Water.
  • Under supervision, properly use scrapers, rinse rods, weighted tools and extractors, portable extraction units, and appropriate water discharge and drainage systems.
  • Under supervision, build appropriate containment systems using suitable calculations and equipment, including Neg Air and HEPA vacuum.
  • Use cleaning and disinfecting solutions properly and remove debris from confined areas.
  • Use appropriate lifting techniques and moving aids, and protect clients’ personal belongings.
  • Under supervision, remove vapor barriers; remove and label recoverable cuttings; make airflow holes; install Injectidry, Directed-In, and Octi-Dry systems; and use penetrating and non-penetrating meters.
  • Comply with BELFOR standards to safeguard clients’ property.
  • Apply customer-service principles and practices.
  • Work within time constraints and meet specific deadlines.
  • Travel and work at night and on weekends periodically, as requested.
  • Report time worked and equipment and consumables used in a timely and accurate manner.
  • Attend BELFOR-sponsored operations and required security training courses.
  • Perform water pumping and extraction, mold remediation, moving and resetting contents, setting drying equipment, and antimicrobial applications as appropriate.
  • Construct polyethylene enclosures, remove and dispose of debris, and maintain equipment used in daily tasks.
  • Perform additional duties as required.
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