Water Damage Specialist - Intermediate

BELFOR Franchise Group•Meridian, ID

About The Position

The Intermediate Water Damage Specialist serves as the head of a team handling residential and small commercial water losses. The role requires technical knowledge of IICRC water- and mold-damage practices, competence in using and maintaining water extraction and drying equipment and moisture-detection instruments, and the ability to assess and document the extent and distribution of moisture. The specialist supports the development of basic-level technicians and assists advanced technicians with complex or large-scale projects. In catastrophe-response service, the specialist may manage multiple water losses at once, including organizing and managing temporary workers. This position is level 3 in the progressive Water Damage itinerary. Candidates must have 12 months of previous experience at BELFOR’s Basic Level of Water Damage, or equivalent experience in the industry, and must have directly participated in at least 25 water-damage projects. The role includes field supervision, project documentation, equipment and vehicle care, customer service, and compliance with BELFOR standards and safety training. Travel and work at night and on weekends may be requested periodically.

Requirements

At least 12 months of previous experience at BELFOR’s Basic Level of Water Damage or equivalent industry experience.
Direct participation in at least 25 water-damage projects.
Working knowledge of the IICRC S500 Water Damage Standard.
Working knowledge of the IICRC S520 Mold Remediation Standard.
Current IICRC WRT designation.
Familiarity with the BELFOR Water Damage Book.
Proper use of appropriate meters and an infrared camera, including understanding affected versus unaffected building materials and contents.
Ability to draw sketches, read floor plans, complete a Moisture Content Log and a Psychrometric Log, and determine drying goals.
Understanding of air-mover calculations, LGR dehumidification charts, electrical power specifications, and electrical circuits.
Mastery of HydroSensor, Thermal Hygrometer, NavPro Moisture Meter or equivalent, and recording data from these instruments.
Experience with truck-mount extraction systems, including maintenance and troubleshooting.
Demonstrated experience supervising small crews of up to 10 people on residential, commercial, and industrial losses.
Eligibility to operate a motor vehicle under BELFOR’s vehicle policy.
Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
English literacy and fluency.
Ability to meet the listed physical demands, including frequent lifting in excess of 50 pounds, occasional assisted lifting of 41 pounds or more, accessing tight spaces, and sustained periods of standing, sitting, walking, bending, and kneeling.
Ability to use mobile devices to collect data and time.

Responsibilities

Receive and follow instructions from the Supervisor.
Direct teams in the use of appropriate personal protective equipment (PPE).
Review daily project requirements, document progress, and notify managers of progress and challenges.
Provide field documentation, photographs, charts, and sketches for various TPA projects.
Inspect vehicle safety and maintenance daily and keep vehicles clean and in usable condition.
Protect customers’ property in accordance with BELFOR standards.
Apply customer-service principles and practices.
Work within time constraints to meet deadlines.
Report time worked and equipment and consumables used accurately and promptly.
Attend BELFOR-sponsored operations and required safety training.
Supervise and perform Basic Water Damage tasks.
Collect photographs and upload them to job files.
Maintain equipment used for debris removal, containment and drying chambers, wall-cavity drying, pump systems, carpet seam cutting and cushion removal, and baseboard removal.
Identify Class 4 materials, take moisture measurements, and select effective drying or restoration techniques.
Assess the integrity of affected structural materials and contents for direct and indirect water damage, and evaluate restoration costs against replacement costs.
Create moisture maps using available tools and knowledge.
Supervise small crews performing the listed water-damage tasks.
Perform additional duties as required.