Water Damage Specialist - Intermediate

BELFOR Franchise Group • Spokane Valley, WA

4d

About The Position

The Intermediate Water Damage Specialist is level 3 in BELFOR’s progressive Water Damage itinerary. The role leads teams handling residential and small commercial water losses, applies IICRC water- and mold-damage practices, and uses extraction, drying, and moisture-detection equipment to assess and document losses. Intermediate specialists help develop basic-level technicians and support advanced technicians on complex or large-scale projects. In catastrophe service, they may manage multiple water losses and organize and oversee temporary workers.

The position requires 12 months of prior experience at the Basic Level of Water Damage at BELFOR or equivalent industry experience, and direct participation in at least 25 water-damage projects. The specialist receives direction from a Supervisor, oversees small crews, documents project progress and conditions, maintains equipment and vehicles, and complies with BELFOR standards and safety practices. Periodic travel and night or weekend work may be requested.

Requirements

• At least 12 months of previous Basic Level Water Damage experience at BELFOR or equivalent industry experience.
• Direct participation in at least 25 water-damage projects.
• Working knowledge of the IICRC S500 Water Damage Standard and IICRC S520 Mold Remediation Standard.
• Current IICRC WRT designation.
• Familiarity with the BELFOR Water Damage Book.
• Demonstrated proper use of appropriate meters and an infrared (IR) camera, including understanding affected versus unaffected building materials and contents.
• Ability to draw sketches, read floor plans, complete Moisture Content and Psychrometric Logs, and determine drying goals.
• Understanding of air-mover calculations, LGR dehumidification charts, electrical power specifications, and electrical circuits.
• Mastery of HydroSensor, Thermal Hygrometer, NavPro Moisture Meter or equivalent, and recording associated data.
• Experience with truck-mount extraction systems, including maintenance and troubleshooting.
• Demonstrated experience supervising crews of up to 10 people on residential, commercial, and industrial losses.
• Eligible to operate a motor vehicle under BELFOR’s vehicle policy.
• Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• English literacy and fluency.
• Ability to meet the physical demands of frequent lifting over 50 pounds, occasional assisted lifting of 41 pounds or more (up to 50% of the time), access and mobility in tight spaces, and sustained standing, sitting, walking, bending, and kneeling.
• Ability to use mobile devices to collect data and record time.

Responsibilities

• Receive instructions provided by the Supervisor.
• Direct teams in the use of appropriate personal protective equipment (PPE).
• Review daily project requirements, document progress, and notify managers of progress and challenges.
• Provide field documentation, photographs, charts, and sketches for TPA projects.
• Perform daily vehicle safety and maintenance inspections and keep vehicles clean and in usable condition.
• Comply with BELFOR standards for safeguarding customers’ property.
• Apply customer-service principles and practices.
• Work within time constraints to meet deadlines.
• Travel and work at night and on weekends when periodically requested.
• Accurately report time worked and equipment and consumables used.
• Attend BELFOR-sponsored operations and required safety training.
• Supervise and perform basic water-damage tasks, including debris removal, containment and drying chambers, wall-cavity drying, pump-system work, carpet-seam cutting and cushion removal, and baseboard removal.
• Gather photographs for job files and maintain equipment used in daily tasks.
• Identify Class 4 materials, take moisture measurements, and select effective drying or restoration techniques.
• Evaluate affected structural materials and contents for direct and indirect water damage, and assess restoration cost against replacement cost.
• Create moisture maps and supervise small crews performing relevant tasks.
• Perform additional duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed