Dairy Team Lead

Hulsing Enterprises•Asheville, NC

20d

About The Position

The Dairy Team Lead is responsible for the daily operation and overall performance of Earth Fare’s Dairy Department. The role ensures product quality, accurate merchandising, inventory control, and compliance with company standards while modeling Earth Fare’s Mission, Conviction, and Purpose. The position executes standard operating procedures, maintains proper stocking and rotation, minimizes shrink, and supports sales and gross profit goals. It also ensures the department is clean, organized, and food-safe, and collaborates with store leadership and team members across departments to deliver an exceptional shopping experience. The role has no direct supervisory responsibility but requires ownership, accountability, and operational leadership within the department. The position works in a fast-paced retail environment with frequent exposure to refrigerated and cold areas. It involves frequent lifting of up to 50 pounds and occasional lifting of up to 75 pounds, frequent reaching, long periods of standing, and significant pushing and pulling, including heavy carts or pallet jacks. Earth Fare offers full-time employees health, vision, and dental insurance, along with 401(k) and retirement planning, paid time off, a 20% store discount, discounted hot bar and salad bar, and flexible scheduling. The company also describes a supportive working environment, opportunities for growth, and encouragement to build community relationships.

Requirements

Knowledge of food safety, sanitation, and proper storage of refrigerated products.
Understanding of inventory control, shrink management, and merchandising standards.
Strong organizational skills and attention to detail.
Ability to work independently with a high level of ownership and accountability.
Willingness to work a flexible schedule, including mornings, evenings, weekends, and holidays.
Ability to lift up to 50 pounds frequently and up to 75 pounds occasionally.
Ability to reach frequently in all directions, stand for long periods, and frequently push or pull heavy carts or pallet jacks.

Nice To Haves

Experience working in a grocery, dairy, or perishable food department.
Familiarity with natural and organic food products and common dietary considerations.

Responsibilities

Oversee the daily operation of the Dairy Department and ensure efficient workflows and consistent execution.
Execute standard operating procedures for stocking, rotation, pricing, signage, and inventory control.
Ensure dairy products meet Earth Fare quality standards and maintain proper rotation, dating, and storage for freshness and food safety.
Minimize shrink through proactive inventory management and attention to expiration dates.
Maintain accurate and attractive merchandising in alignment with Earth Fare guidelines; keep shelves stocked, faced, and clearly labeled.
Support department sales, gross profit, and shrink goals through effective ordering and inventory control.
Monitor product movement and adjust ordering to reflect sales trends and seasonal needs.
Provide knowledgeable, friendly customer service by answering questions about dairy products, ingredients, and dietary needs.
Help customers make informed, healthy choices in support of Earth Fare’s mission.
Collaborate with store leadership and team members across departments to support store operations.
Demonstrate ownership, accountability, and operational leadership in the Dairy Department despite having no direct supervisory responsibility.
Maintain a clean, organized, and safe department, including coolers, backstock areas, and equipment.
Ensure compliance with company standards, food safety regulations, and sanitation requirements.