Dairy Supervisor

Albertsons Companies • Cedar Park, TX

5d

About The Position

The Dairy Supervisor supports the day-to-day operations of the dairy department, ensuring exceptional customer service, product quality, inventory management, merchandising execution, and food safety compliance. The role provides direction and leadership to department associates while helping achieve sales, shrink, labor, and profitability goals. The Dairy Supervisor works closely with store leadership to maintain an efficient, well-stocked, customer-focused department.

The position involves overseeing department operations, assisting customers, supporting inventory and merchandising functions, maintaining food safety and sanitation standards, and supervising, training, and coaching associates. The role also helps with scheduling and workforce planning and supports store and department leadership initiatives.

Requirements

• High school diploma or equivalent.
• Previous grocery, retail, food service, or dairy department experience.
• Strong customer service and communication skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Ability to perform physical job duties consistent with department operations.
• Leadership and team development skills.
• Knowledge of merchandising and inventory management practices.
• Effective interpersonal skills, organization, and time-management abilities.
• Problem-solving and decision-making skills.
• Ability to work efficiently in a fast-paced retail environment.
• Commitment to product quality, food safety, and operational excellence.
• Frequent standing, walking, bending, lifting, and reaching; ability to safely lift products and supplies in accordance with company guidelines.
• Ability to work regularly in refrigerated environments and cooler conditions and perform repetitive tasks while maintaining productivity and safety standards.

Nice To Haves

• Prior supervisory or leadership experience.
• Experience with merchandising, inventory management, and retail operations.
• Knowledge of dairy products, food safety procedures, and department operations.
• Experience analyzing sales performance and operational metrics.

Responsibilities

• Oversee daily dairy department activities, including stocking, rotation, merchandising, and inventory control.
• Keep department shelves, coolers, endcaps, and displays stocked and visually appealing.
• Monitor product quality, freshness, and pricing accuracy.
• Execute promotional programs, seasonal merchandising plans, and sales initiatives.
• Maintain department organization and cleanliness standards.
• Deliver excellent customer service; assist customers with product location, recommendations, and special requests; and resolve concerns professionally and promptly.
• Promote customer loyalty through product knowledge and service excellence.
• Assist with ordering, receiving, and inventory management.
• Monitor stock levels and proactively address out-of-stock conditions.
• Use first-in, first-out (FIFO) practices for product rotation and help minimize shrink through inventory controls and freshness management.
• Maintain accurate inventory records and department standards.
• Ensure compliance with food safety, sanitation, and health regulations.
• Monitor cooler temperatures, storage conditions, product handling, product dating, rotation, and freshness.
• Support department readiness for internal audits and external inspections.
• Promote safe work practices and proper equipment operation.
• Supervise, train, and support dairy department associates; provide coaching, guidance, and performance feedback.
• Assist with scheduling and workforce planning to meet department needs.
• Foster a productive, respectful, and customer-focused work environment.
• Support store and department leadership initiatives.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Leaders invested in associate training, career growth, and development.
• Inclusive work environment with talented colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED