Dairy Manager

Sprouts Farmers Market•Montgomery Township, PA

10h

About The Position

The Dairy Manager oversees the activities and functions of the Dairy Department to achieve and maximize sales and profits. The role provides direction, coordination, and evaluation for the department, and leads team members in delivering high-quality products, outstanding customer service, and a positive customer experience. The manager oversees product presentation and sanitation in the sales area and backroom cooler, and ensures products are processed, stocked, rotated, priced, and ordered according to Sprouts standards. The Dairy Manager recruits and develops team members, provides coaching and feedback, makes staffing and scheduling adjustments, and collaborates with the Store Manager on hiring and promotion or transfer decisions. The manager also addresses team member concerns, takes and documents corrective actions when needed, communicates standards and policy changes, and participates in in-store meetings.

Requirements

At least 18 years of age.
At least 2 years of retail grocery experience.
Good communication skills and the ability to give and take direction in a team environment.
Ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
Outgoing, friendly behavior and a positive attitude toward team members and customers.
Ability to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
Knowledge of scales and weight measures to weigh and label products accurately.
Ability to stand continuously for up to 3 hours and for a total of 8 hours per shift.
Ability to vertically transfer trays weighing up to 5 pounds from 7 to 64 inches for up to 10 hours.
Ability to vertically and horizontally transfer items weighing up to 40 pounds from 5 to 36 inches and over distances up to 36 feet for up to 10 hours without mechanical assistance.
Adhere to safety, health, and Weights and Measures regulations and maintain a Food Handlers permit.

Responsibilities

Manage Dairy Department activities and functions to achieve and maximize sales and profits.
Direct department clerks and oversee presentation and sanitation standards on the sales floor and in the backroom cooler.
Process and stock products according to Sprouts dairy standards.
Deliver outstanding customer service and lead the team in providing high-quality products and a strong customer experience.
Provide overall direction, coordination, and evaluation of the department.
Control inventory through proper ordering techniques to maximize sales and minimize stock loss.
Rotate products to maintain freshness and remove out-of-code items.
Manage price changes within the department.
Coach and provide feedback to team members, conduct one-on-one development discussions, and recommend merit increases through the bi-annual performance review process.
Attend and participate in in-store meetings.
Recruit and hire team members, and make promotion or transfer decisions in collaboration with the Store Manager.
Use independent judgment to address team member concerns.
Take and document corrective actions, including coaching, counseling, progressive discipline, suspension, or termination when needed, in collaboration with business and HR partners.
Create and adjust schedules and staffing levels to maximize productivity and efficiency.
Communicate standards, expectations, policy changes, and product knowledge to team members.
Perform general department housekeeping and clean and sanitize work areas, including tables, floors, walls, cases, coolers, and freezers.
Answer phones and take special orders.
Follow safety, health, and Weights and Measures regulations, and achieve and maintain a Food Handlers permit.

Benefits

Competitive pay.
Sick time plan.
Vacation accrual plan.
Career growth opportunities.
15% discount for the employee and one other household family member on purchases at Sprouts.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with company match.
Company-paid life insurance.
Contests and appreciation events.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing transfer of earned pay before payday at no extra cost.