Dairy Manager

Sprouts Farmers Market•Sparks, NV
•Onsite

About The Position

The Dairy Manager oversees the activities and functions of the Dairy Department to maximize sales and profits. The role directs department clerks and is responsible for the department’s presentation, sanitation, product stocking, inventory, freshness, pricing, and customer service. The manager provides overall direction, coordination, and evaluation of the department, and leads the team in delivering quality products and a strong customer experience. The Dairy Manager coaches and develops team members, participates in performance reviews, helps make hiring and promotion decisions with the Store Manager, and addresses team member concerns and performance issues. The manager also creates and adjusts schedules and staffing levels, communicates department standards and changes, attends store meetings, and ensures compliance with safety, health, and Weights and Measures regulations.

Requirements

  • At least 18 years of age.
  • At least 2 years of retail grocery experience.
  • Good communication skills and ability to give and take direction in a team environment.
  • Ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
  • Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
  • Outgoing, friendly behavior and a positive attitude toward Team Members and customers.
  • Ability to operate knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
  • Knowledge of scales and weight measures to accurately weigh and label products.
  • Ability to stand continuously for up to 3 hours, totaling up to 8 hours per shift.
  • Ability to vertically transfer trays weighing up to 5 lbs. from 7 to 64 inches for up to 10 hours.
  • Ability to vertically and horizontally transfer items weighing up to 40 lbs. from 5 to 36 inches, for distances up to 36 feet and for up to 10 hours without mechanical assistance.
  • Ability to achieve and maintain a Food Handlers permit.

Responsibilities

  • Manage Dairy Department activities and functions to achieve and maximize sales and profits.
  • Direct department clerks and oversee presentation and sanitation standards on the sales floor and in the backroom cooler.
  • Process and stock products according to Sprouts dairy standards.
  • Deliver outstanding customer service and lead the team in providing quality products and a positive customer experience.
  • Provide overall direction, coordination, and evaluation of the department.
  • Control inventory using proper ordering techniques to maximize sales and minimize stock loss.
  • Rotate products to maintain freshness and remove out-of-code items.
  • Manage price changes within the department.
  • Coach, provide feedback to, and develop team members; conduct one-on-one development discussions and complete bi-annual performance reviews, including recommendations on merit increases.
  • Attend and participate in in-store meetings.
  • Recruit, hire, and make promotion or transfer decisions in collaboration with the Store Manager.
  • Address Team Member concerns using independent judgment and document corrective actions, collaborating with business and HR partners as needed.
  • Create and adjust schedules and staffing levels to support productivity and efficiency.
  • Communicate standards, expectations, policy changes, and product knowledge to team members.
  • Perform general housekeeping and clean and sanitize the department work area.
  • Answer phones and take special orders.
  • Follow safety, health, and Weights and Measures regulations, and maintain a Food Handlers permit.

Benefits

  • Competitive pay
  • Sick time plan
  • Vacation accrual plan
  • Career growth opportunities
  • 15% discount on purchases for the employee and one other household family member
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(k) retirement savings plan with company match
  • Company-paid life insurance
  • Contests and appreciation events
  • Performance-based bonus, subject to eligibility
  • Medical, dental, and vision coverage, subject to eligibility
  • Health Savings Account with company match, subject to eligibility
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility
  • Company-paid short-term disability coverage, subject to eligibility
  • Paid parental leave for mothers and fathers, subject to eligibility
  • Paid holidays, subject to eligibility
  • DailyPay access for eligible employees
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