Dairy Manager

Sprouts Farmers Market•Buffalo Grove, IL

About The Position

The Dairy Manager oversees the Dairy Department as a “store within a store,” managing its activities and functions to maximize sales and profits. The role directs department clerks and evaluates the department’s operations, presentation, sanitation, inventory, and customer service across the sales floor and backroom cooler. The manager leads a team to deliver high-quality products, service, and customer experiences while working in a fast-paced grocery retail environment. The position includes staffing and scheduling, team development and performance management, product ordering and rotation, price changes, and compliance with food safety and other applicable regulations. The manager works with the Store Manager on hiring and promotion or transfer decisions and may collaborate with business and HR partners on performance matters.

Requirements

At least 18 years of age.
At least 2 years of retail grocery experience.
Good communication skills and the ability to give and take direction in a team environment.
Ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
Outgoing, friendly behavior and a positive attitude toward Team Members and customers.
Ability to answer phones and take special orders.
Ability to perform housekeeping and clean and sanitize work areas, including tables, floors, walls, cases, coolers, and freezers.
Ability to operate knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed; knowledge of scales and weight measures to weigh and label products accurately.
Ability to stand continuously for up to 3 hours, for a total of 8 hours per shift.
Ability to vertically transfer trays weighing up to 5 lbs. from 7 to 64 inches for up to 10 hours, and vertically or horizontally transfer items weighing up to 40 lbs. from 5 to 36 inches over distances up to 36 feet for up to 10 hours without mechanical assistance.
Adhere to safety, health, and Weights and Measures regulations and obtain and maintain a Food Handlers permit.

Responsibilities

Manage Dairy Department activities and functions to achieve and maximize sales and profits.
Direct department clerks and oversee presentation and sanitation standards on the sales floor and in the backroom cooler.
Process and stock products according to Sprouts dairy standards.
Deliver outstanding customer service.
Provide overall direction, coordination, and evaluation of the department.
Control inventory to recommended stock levels using proper ordering techniques to maximize sales and minimize stock loss.
Rotate products to maintain freshness and remove out-of-code items.
Handle price changes within the department.
Coach, provide feedback to, and develop team members through one-on-one discussions; make recommendations on merit increases through the bi-annual performance review process.
Attend and participate in in-store meetings.
Recruit and hire team members, and make promotion or transfer decisions in collaboration with the Store Manager.
Exercise independent judgment to address Team Member concerns.
Take and document corrective actions, collaborating with business and HR partners on coaching, counseling, progressive discipline, suspension, or termination when needed.
Create and adjust schedules and staffing levels to maximize productivity and efficiency.
Communicate standards, expectations, policy changes, and product knowledge to team members.
Lead the team in delivering quality products, service, and customer experiences.
Answer phones and take special orders.
Perform general housekeeping and clean and sanitize the department work area.
Follow safety, health, and Weights and Measures regulations and maintain a Food Handlers permit.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members’ health needs.
Vacation accrual plan.
Opportunities for career growth.
15% discount on purchases at Sprouts for the employee and one other household family member.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with company match.
Company-paid life insurance.
Contests and appreciation events throughout the year.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Affordable medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees to transfer earned pay before payday at no extra cost.