Dairy Manager

Sprouts Farmers Market • Riverside, IL

2d

About The Position

The Dairy Manager oversees the activities and functions of the Dairy Department to maximize sales and profits. The role provides direction to department clerks and coordinates the department’s operations, including product presentation, sanitation, stocking, inventory, product freshness, and pricing. The manager is responsible for delivering outstanding customer service and leading the team to provide quality products and a positive customer experience.

The Dairy Manager recruits, hires, and makes promotion or transfer decisions in collaboration with the Store Manager. The role supports team development through coaching, feedback, one-on-one discussions, and performance reviews; addresses team member concerns; and takes corrective action when needed in collaboration with business and HR partners. The manager also creates and adjusts schedules and staffing levels, communicates standards and policy changes, and participates in in-store meetings.

Requirements

• Must be at least 18 years of age.
• Minimum of 2 years of retail grocery experience.
• Good communication skills and ability to give and take direction in a team environment.
• Ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
• Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Outgoing and friendly behavior and a positive attitude toward team members and customers.
• Ability to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
• Knowledge of scales and weight measures to accurately weigh and label products.
• Ability to stand continuously for up to 3 hours and for a total of 8 hours per shift.
• Ability to vertically transfer trays weighing up to 5 lbs. from 7 to 64 inches for up to 10 hours.
• Ability to vertically and horizontally transfer items weighing up to 40 lbs. from 5 to 36 inches, over a distance of up to 36 feet, for up to 10 hours without mechanical assistance.
• Ability to adhere to safety, health, and Weights and Measures regulations and obtain and maintain a Food Handlers permit.

Responsibilities

• Manage Dairy Department activities and functions to achieve and maximize sales and profits.
• Direct department clerks and oversee presentation and sanitation standards on the sales floor and in the backroom cooler.
• Process and stock products according to Sprouts dairy standards.
• Deliver outstanding customer service and lead the team in providing quality products and a positive customer experience.
• Provide overall direction, coordination, and evaluation of the department.
• Control inventory to recommended stock levels using appropriate ordering techniques to maximize sales and minimize stock loss.
• Rotate products to maintain freshness and remove out-of-code items.
• Manage price changes within the department.
• Coach and provide feedback to team members, hold one-on-one development discussions, and recommend merit increases through the bi-annual performance review process.
• Attend and participate in in-store meetings.
• Recruit, hire, and make promotion or transfer decisions in collaboration with the Store Manager.
• Use independent judgment to address team member concerns.
• Document and take corrective actions as needed, working with business and HR partners on coaching, counseling, progressive discipline, suspension, or termination.
• Create and adjust schedules and staffing levels to support productivity and efficiency.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Answer phones and take special orders.
• Perform general housekeeping and clean and sanitize the department work area.
• Follow safety, health, and Weights and Measures regulations and maintain a Food Handlers permit.

Benefits

• Competitive pay
• Sick time plan
• Vacation accrual plan
• Career growth opportunities
• 15% discount on purchases at Sprouts for the employee and one other household family member
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(k) retirement savings plan with company match
• Company-paid life insurance
• Contests and appreciation events
• Bonus based on company and/or individual performance, subject to eligibility
• Medical, dental, and vision coverage, subject to eligibility
• Health Savings Account with company match, subject to eligibility
• Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility
• Company-paid short-term disability coverage, subject to eligibility
• Paid parental leave for mothers and fathers, subject to eligibility
• Paid holidays, subject to eligibility
• DailyPay access for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed