Dairy Manager

Harmons•Lehi, UT
•Onsite

About The Position

The Dairy Manager oversees the successful operation of the dairy and meat wall deli departments, maintaining product quality, freshness, assortment, and inventory. The role includes receiving, stocking, rotating, and ordering products; taking special orders; providing customer service; and training and mentoring associates. The manager also writes the dairy schedule, conducts quarterly inventory, and helps ensure the store’s overall success. Work is generally performed in a safe and comfortable store environment, with possible frequent exposure to cold, slippery, and wet conditions. The position involves standing, walking, and bending throughout the workday, handling repetitive tasks, and moving heavy objects weighing up to 50 pounds. The role requires availability to work weekends, evenings, and holidays.

Requirements

  • High school diploma or GED preferred, or an equivalent combination of education, experience, and training.
  • One year of grocery or dairy experience preferred.
  • Basic math skills.
  • Solid understanding of product rotation.
  • Enjoy working with and handling dairy products.
  • Ability to interpret policies and procedures.
  • Strong organization and planning skills.
  • Effective verbal and listening communication skills for working with and managing diverse groups.
  • Ability to handle conflict appropriately and professionally.
  • Ability to accept constructive review and be accountable for individual and team success.
  • Ability to make logical, significant decisions using recognized skills and techniques.
  • Integrity, a positive attitude, mission-driven and self-directed approach, and demonstrated commitment to Harmons’ mission and collaboration.
  • Ability to work weekends, evenings, and holidays.
  • Ability to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform repetitive tasks requiring eye, hand, and foot coordination; and hear and respond to customer inquiries.
  • Ability to stand, walk, and bend throughout the workday and maneuver objects weighing up to 50 pounds.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice To Haves

  • High school diploma or GED.
  • One year of grocery or dairy experience.

Responsibilities

  • Follow established departmental and store policies and procedures.
  • Ensure the quality and freshness of products and services in the dairy and meat wall deli departments.
  • Maintain appropriate product assortment and inventory levels.
  • Confirm pricing accuracy and signage, paying particular attention to advertised items.
  • Ensure the departments are cleaned and sanitized daily and meet company appearance standards.
  • Provide excellent customer service.
  • Receive, store, stock, and rotate dairy and meat wall deli products; remove out-of-date products from shelves.
  • Order products based on past and projected sales and departmental needs.
  • Complete assigned tasks efficiently and on time.
  • Set a professional and positive example for others.
  • Communicate regularly with the Grocery Manager, Store Director, and Grocery Buyer.
  • Maintain company standards for safety, sanitation, and productivity.
  • Teach, mentor, and educate associates; provide honest, direct, and ongoing performance feedback.
  • Write the dairy schedule to ensure coverage and meet labor goals.
  • Conduct quarterly inventory of dairy and meat wall deli products.
  • Assist as needed to support the success of the store as a whole.
  • Perform other job-related duties as assigned.
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