Dairy Manager

Sprouts Farmers Market•Loveland, CO

About The Position

The Dairy Manager leads the Dairy Department at Sprouts Farmers Market, managing its activities and functions to maximize sales and profits. The role provides direction, coordination, and evaluation of the department and its team, while ensuring strong customer service, product quality, presentation, and sanitation in both the sales-floor department and backroom cooler. The manager oversees product processing and stocking, ordering and inventory, product rotation and freshness, and department price changes. They coach and develop team members, participate in performance reviews, support hiring and promotion decisions with the Store Manager, address team member concerns, and collaborate with business and HR partners on corrective actions. The role also manages schedules and staffing to support productivity and communicates standards, policy changes, expectations, and product knowledge to the team. The position requires a flexible schedule that may include nights, weekends, and holidays. Physical duties include standing for extended periods, transferring trays and other items within specified weight and distance limits, and using department equipment. The pay range is $17.90–$26.70 per hour, based on applicable experience and qualifications.

Requirements

Be at least 18 years of age.
Have at least 2 years of retail grocery experience.
Have good communication skills and the ability to give and take direction in a team environment.
Be able to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
Have working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
Demonstrate outgoing, friendly behavior and a positive attitude toward team members and customers.
Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
Use scales and weight measures to accurately weigh and label products.
Be able to stand continuously for up to 3 hours and for a total of 8 hours per shift.
Be able to vertically transfer trays weighing up to 5 pounds from 7 to 64 inches for up to 10 hours.
Be able to vertically or horizontally transfer items weighing up to 40 pounds from 5 to 36 inches, over distances up to 36 feet, for up to 10 hours without mechanical assistance.
Adhere to safety, health, and Weights and Measures regulations and obtain and maintain a Food Handlers permit.

Responsibilities

Manage Dairy Department activities and functions to achieve and maximize sales and profits.
Direct department clerks and oversee presentation and sanitation standards on the sales floor and in the backroom cooler.
Process and stock products according to Sprouts dairy standards.
Deliver outstanding customer service and lead the team in providing quality products and a strong customer experience.
Provide overall direction, coordination, and evaluation of the department.
Control inventory to recommended stock levels through proper ordering techniques to maximize sales and minimize stock loss.
Rotate products to maintain freshness and remove out-of-code items.
Manage price changes within the department.
Coach, provide feedback to, and develop team members; make merit-increase recommendations through the bi-annual performance review process.
Attend and participate in in-store meetings.
Recruit, hire, and make promotion or transfer decisions in collaboration with the Store Manager.
Use independent judgment to address team member concerns.
Document and take corrective actions as needed, collaborating with business and HR partners on performance management, including coaching, counseling, progressive discipline, suspension, or termination.
Create and adjust schedules and staffing levels to maximize productivity and efficiency.
Communicate standards, expectations, policy changes, and product knowledge to team members.
Answer phones and take special orders.
Perform department housekeeping and clean and sanitize work areas and equipment.
Follow safety, health, and Weights and Measures regulations and maintain a Food Handlers permit.

Benefits

Competitive pay
Sick time plan
Vacation accrual plan
Career growth opportunities
15% discount on purchases for the employee and one other household family member
Flexible schedules
Employee Assistance Program (EAP)
401(k) retirement savings plan with company match
Company-paid life insurance
Contests and appreciation events
Performance-based bonus, subject to eligibility requirements
Medical, dental, and vision coverage, subject to eligibility requirements
Health Savings Account with company match, subject to eligibility requirements
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements
Company-paid short-term disability coverage, subject to eligibility requirements
Paid parental leave for mothers and fathers, subject to eligibility requirements
Paid holidays, subject to eligibility requirements
DailyPay access for eligible employees, allowing earned wages to be transferred before payday at no extra cost