Dairy Manager

Sprouts Farmers Market • La Habra, CA

2d

About The Position

The Dairy Manager oversees the activities and functions of the Dairy Department to achieve and maximize sales and profits. The role provides direction, coordination, and evaluation for the department while maintaining product presentation, sanitation, freshness, and customer-service standards on the sales floor and in the backroom cooler. The manager controls inventory through appropriate ordering, processes and stocks products according to Sprouts standards, and manages price changes.

The Dairy Manager leads department team members through coaching, feedback, development discussions, and performance reviews. In collaboration with the Store Manager, the role recruits and hires team members and makes promotion and transfer decisions. It also addresses team-member concerns, takes corrective action when needed, and creates or adjusts schedules and staffing levels to support productivity and efficiency. The manager communicates standards, policy changes, expectations, and product knowledge, and participates in store meetings.

The position requires a flexible schedule that may include nights, weekends, and holidays. Physical work includes standing for extended periods, lifting and transferring items, maintaining a clean department, and using department equipment. The role must follow safety, health, and Weights and Measures regulations and maintain a Food Handlers permit.

Requirements

• Be at least 18 years of age.
• Have a minimum of 2 years of retail grocery experience.
• Have good communication skills and the ability to give and take direction in a team environment.
• Be able to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
• Have working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Demonstrate outgoing, friendly behavior and a positive attitude toward team members and customers.
• Be able to answer phones and take special orders.
• Be able to operate knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
• Use knowledge of scales and weight measures to accurately weigh and label products.
• Be able to stand continuously for up to 3 hours and for a total of 8 hours per shift.
• Be able to vertically transfer trays weighing up to 5 lbs. from 7 inches to 64 inches for up to 10 hours.
• Be able to vertically and horizontally transfer items weighing up to 40 lbs. from 5 inches to 36 inches, over distances up to 36 feet, for up to 10 hours without mechanical assistance.
• Adhere to all safety, health, and Weights and Measures regulations and achieve and maintain a Food Handlers permit.

Responsibilities

• Manage Dairy Department activities and functions to achieve and maximize sales and profits.
• Direct department clerks and oversee presentation and sanitation standards on the sales floor and in the backroom cooler.
• Process and stock products according to Sprouts dairy standards.
• Deliver outstanding customer service and lead the team in providing quality products and a strong customer experience.
• Provide overall direction, coordination, and evaluation of the department.
• Control inventory to recommended stock levels using proper ordering techniques to maximize sales and minimize stock loss.
• Rotate products to maintain freshness and remove out-of-code items.
• Manage price changes within the department.
• Coach, provide feedback to, and develop team members; conduct one-on-one discussions and bi-annual performance reviews, including merit increase recommendations.
• Attend and participate in in-store meetings.
• Recruit and hire team members and make promotion or transfer decisions in collaboration with the Store Manager.
• Use independent judgment to address team-member concerns.
• Document and take corrective actions as needed, collaborating with business and HR partners on performance management, including coaching, counseling, progressive discipline, suspension, or termination.
• Create and adjust schedules and staffing levels to maximize productivity and efficiency.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Answer phones and take special orders.
• Perform general housekeeping and clean and sanitize the department work area, including tables, floors, walls, cases, coolers, and freezers.
• Follow safety, health, and Weights and Measures regulations and achieve and maintain a Food Handlers permit.

Benefits

• Competitive pay
• Sick time plan
• Vacation accrual plan
• Opportunities for career growth
• 15% discount on Sprouts purchases for the employee and one other family member in the household
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(k) retirement savings plan with company match
• Company-paid life insurance
• Contests and appreciation events
• Bonus based on company and/or individual performance, subject to eligibility requirements
• Medical, dental, and vision coverage, subject to eligibility requirements
• Health Savings Account with company match, subject to eligibility requirements
• Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements
• Company-paid short-term disability coverage, subject to eligibility requirements
• Paid parental leave for mothers and fathers, subject to eligibility requirements
• Paid holidays, subject to eligibility requirements
• DailyPay access for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed