Dairy Clerk

Hy-Vee, Inc.•Overland Park, KS

10d

About The Position

The Dairy Clerk rotates and replenishes merchandise, maintains product quality, and helps keep the dairy department clean, organized, and properly stocked. The role also includes unloading deliveries, placing products in appropriate storage, facing merchandise, building and replenishing end-cap displays, and ordering products and supplies as requested by the department manager. The clerk maintains correct storage conditions and follows department and company policies, including hygiene and dress standards. The position provides courteous, friendly, and efficient service to customers and team members. Duties include greeting customers, helping them locate or reach products, assisting with heavy items, passing along customer suggestions or requests, and responding helpfully to telephone inquiries. The clerk may also participate in inventories, check invoices against deliveries when asked, and assist elsewhere in the store as needed. This is a fast-paced role with continuous exposure to noise and temperature extremes, frequent exposure to dirt and dampness, and occasional exposure to equipment movement hazards. Employment is contingent on successful completion of a pre-employment drug screen. Applicants must be at least 18 years old.

Requirements

Must be at least 18 years old.
Less than high school education or equivalent experience; six months or less of similar or related experience.
Ability to solve practical problems involving variables with limited standardization and interpret instructions.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force frequently and up to 10 pounds constantly to move objects.
Visual ability to see clearly at distances from less than 20 inches to less than 20 feet, with or without correction, and depth perception.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, or communicate requests and suggestions.
Answer telephone calls promptly and provide helpful service.
Rotate and replenish merchandise and ensure product quality standards are met.
Unload trucks and place products in appropriate storage areas.
Face merchandise and build and replenish end-cap displays as needed.
Clean the department, including cases and floors.
Order products and supplies requested by the department manager.
Keep storage areas organized, floors safe, and temperatures correct and constant.
Follow department and company policies, including personal hygiene and dress guidelines.
Report to work as scheduled and on time.
Participate in monthly and quarterly physical inventories.
Check invoices against delivered products when asked.
Assist in other store areas and perform other related duties and special projects as required.