Daily Service Manager

Candeo•Johnston, IA

54d•Hybrid

About The Position

Candeo is a Not to Profit organization committed to enhancing the lives of individuals with diverse abilities. We provide comprehensive support services tailored to meet the unique needs of each person we serve, empowering them to lead fulfilling lives within their communities. At Candeo, we prioritize fostering a work culture that is safe, supportive, inclusive, flexible, and conducive to learning. Our mission is to uphold these principles every day. We're seeking a dedicated and experienced Service Manager who share our commitment to our mission, vision, and values to join our team. The Service Manager will play a crucial role in overseeing and coordinating the delivery of support services to our clients, ensuring the highest standards of care and support are maintained. Employment Status- Salaried Non-exempt

Requirements

Demonstrating strong leadership to guide and motivate the team effectively.
Building positive relationships with clients, staff, and other stakeholders.
Handling and resolving conflicts in a constructive manner.
Adapting to changing organizational needs and client requirements.
Maintaining a high standard of professional ethics and behavior in all interactions.
Managing multiple tasks efficiently and ensuring smooth day-to-day operations.
Providing culturally appropriate support and respecting the unique characteristics of each client.
Bachelor’s degree in Human Services, Rehabilitation, Education, Business, Psychology, or a related field.
Two years of experience working with people with intellectual disabilities/brain injury and mental illness or a combination of education and experience.
Valid Iowa Driver’s License.
Proof of 50/100/50K Automobile Insurance.
High level of literacy in spoken and written English.
Proficient in the Microsoft Office.
Ability to travel in counties served by Candeo.

Responsibilities

Oversee the provision and coordination of client services for clients under the supervision of the Administrator.
Oversee the day-to-day operations.
Maintain appropriate staffing.
Recruit, train and discipline staff.
Maintain service plans and relations with the families of the clients.
Assure that the clients receive the highest quality services possible from available resources.
Direct support.
Oversee health, wellness, and safety.
Client support plan development, monitoring, and assessment over time.
Facilitate and encourage community inclusion.
Promote professional relations and teamwork.
Staff recruitment, selection, and hiring.
Lead and train direct support staff.
Service management and quality assurance.
Advocacy and public relations.
Cultural awareness and responsiveness.
Support Candeo’s Mission to inspire clients to achieve their personal goals by modeling the values of the organization.
Performs other related duties as assigned by the Administrator.